Retail Store Manager

2 weeks ago

Tolleson, United States Goodwill of Central & Northern Arizona Full time

2933 South 99th Avenue Tolleson Arizona, 85353, +1 (602) 2163917

Starting Pay: $60,000/ Year

Position Description:
Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members.

Essential Duties and Responsibilities:

- Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
- Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.
- Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.
- Ensures payroll costs and operating costs are managed to budget.
- Ensures Team Members deliver excellent customer service to donors and customers.
- Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
- Partners with community businesses and organizations to promote Goodwill mission.
- Maintains regular and consistent in-person attendance.
- Serves as a Goodwill ambassador to the community.
- Transfers to different stores at any given moment due to business needs.
- Covers shifts at different stores at any moment due to business needs.
- Ensures that all Team Members are well-trained and fulfill their duties and responsibilities.
- Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.
- Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals.
- Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance.
- Ensures that Team Members are operating per company standards and procedures.
- Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.
- Transfers to different stores at any time due to business needs.
- Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
- Builds a high-performing team.
- Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
- Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates.
- Plays critical role in driving company culture change efforts and change management processes.
- Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
- Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

- High School Diploma or equivalent
- Two years’ work experience in Retail Management, preferably thrift
- One-year customer service experience
- Proficient in Microsoft Office Suite
- Valid drivers’ license and clean MVR
- Ability to pass a background check and drug screen, where applicable for position
- Ability to speak and read English proficiently

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

- 5 Medical Plans
- Employer Funded Health Reimbursement Account (HRA)
- 3 Dental Plans
- Vision Plan
- 401K (Immediate participation upon hire)
- Employer Paid Life Insurance
- Employee Assistance Program (EAP)
- Paid Time Off; Sick and Vacation
- Paid Holidays
- These are just a few highlights of our key benefit offerings

Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work

  • Retail Store Associate

    4 weeks ago

    Tolleson, United States Speedway Motors Inc. Full time

    **Looking to join our team? Here’s what we’re looking for!** **We are currently hiring for both part-time and full-time hours!** Do you want to help thousands of car enthusiasts, racers, and gearheads create meaningful experiences they’ll remember forever? We are looking for someone who is passionate about hot rods, muscle cars, or race cars. We are...

  • Retail Store Associate

    3 weeks ago

    Tolleson, United States Speedway Motors Inc. Full time

    **Looking to join our team? Here’s what we’re looking for!** **We are currently hiring for both part-time and full-time hours!** Do you want to help thousands of car enthusiasts, racers, and gearheads create meaningful experiences they’ll remember forever? We are looking for someone who is passionate about hot rods, muscle cars, or race cars. We are...

  • Retail Associate>

    3 weeks ago

    Tolleson, United States Ross Stores, Inc. Full time

    Ross Stores - 9820 W. Buckeye Road, Suite 110 [Retail Sales / Team Member] As a Retail Associate at Ross Stores, you'll: Ensure Customers have a positive shopping experience; Greet all Customers; Operate the cash register; Ensure proper merchandise presentation; Provide prompt and efficient customer service at all times; Perform a range of functions in all...

  • Retail Associate

    2 weeks ago

    Tolleson, United States Story Cannabis Co. Full time

    DescriptionGreet customers when entering the retail store with compassion and professionalism. Accurately enter customer information into our database system, and METRC to verify eligibility for purchase. Completes all sales per company SOP Provide exceptional customer service - always going the extra mile. Quickly and precisely handle cash and debit...

  • Regional Human Resources Manager

    4 weeks ago

    Tolleson, Arizona, United States CarMax Full time

    7274 - Phoenix West Valley N 99th Ave, Tolleson, Arizona, 85353CarMax, the way your career should be SUMMARYThe Regional HR Manager is responsible for providing Human Resources support for the regional team and store management for 15-17 retail locations. As an integrated business partner, you will provide guidance to all levels of store management on...

  • Assistant Manager

    3 days ago

    Tolleson, United States Loves Travel Stops & Country Store Full time

    Req ID: 440055Address: 8313 W. Roosevelt St Tolleson, AZ, 85353 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately   Welcome to Love’s! Restaurant Assistant Managers play a key role in...

  • Retail Maintenance

    2 weeks ago

    Tolleson, United States Love's Travel Stops & Country Stores Full time

    **Req ID**: 435610 **Address**: 8313 W. Roosevelt St Tolleson, AZ, 85353 **Benefits**: - Paid Time Off - Flexible Scheduling - 401(k) - 100% Match up to 5% - Medical/Dental/Vision Insurance after 30 days - Competitive Pay - Career Development * Welcome to Love’s! Maintenance Technicians play a crucial role in our operations by ensuring a safe, clean,...

  • T-mobile Sales Representative

    3 weeks ago

    Tolleson, United States Connectivity Source Full time

    **T-Mobile Premium Retailer - Connectivity source** Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Mobile Expert role with Connectivity Source would be a perfect fit for you. In this role, you will represent the T-Mobile brand and meet customers’ wireless needs. As a member of the store...

  • Food Captain

    5 days ago

    Tolleson, United States Circle K Full time

    Store 2741675: 1025 N 99th Ave, Tolleson, Arizona 85353 **Availability - Shift/Days**: Full time Flexible Availability **ACCOUNTABILITIES** - Food Category expert in store - Ensures all food operational execution in store are followed to maximize sales and reduce waste. - Train, teach and coach store associates on Food execution, production, replenishment,...

  • Retail Sales Associate and Technician

    2 weeks ago

    Tolleson, United States CPR Cell Phone Repair by Assurant Full time

    As a technician, it is your job to stay up to speed on newly released and upcoming technology in the industry. This will ensure that your team is prepared to repair these devices when they arrive at your location for the first time. A technician should not only have the ability to repair any device that comes through the door, they should also be comfortable...

  • Service Advisor

    3 weeks ago

    Tolleson, United States Loves Travel Stops & Country Store Full time

    Req ID: 433921Address: 8313 W. Roosevelt St Tolleson, AZ, 85353Benefits: * Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Welcome to Love's! Service Advisors drive sales success in our Truck Care facilities through...

  • Service Advisor

    4 weeks ago

    Tolleson, United States Loves Travel Stops & Country Store Full time

    Req ID: 433921Address: 8313 W. Roosevelt St Tolleson, AZ, 85353 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program *   Welcome to Love’s! Service Advisors drive sales success in our Truck Care facilities...

  • Service Advisor

    4 weeks ago

    Tolleson, United States Loves Travel Stops & Country Store Full time

    Req ID: 433921Address: 8313 W. Roosevelt St Tolleson, AZ, 85353 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program *   Welcome to Love’s! Service Advisors drive sales success in our Truck Care facilities through...

  • Service Advisor

    4 weeks ago

    Tolleson, United States Loves Travel Stops & Country Store Full time

    Req ID: 433921Address: 8313 W. Roosevelt St Tolleson, AZ, 85353 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program *   Welcome to Love’s! Service Advisors drive sales success in our Truck Care facilities...

  • Service Advisor

    4 weeks ago

    Tolleson, United States Loves Travel Stops & Country Store Full time

    Req ID: 433921Address: 8313 W. Roosevelt St Tolleson, AZ, 85353 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program *   Welcome to Love’s! Service Advisors drive sales success in our Truck Care facilities...

  • Service Advisor

    4 weeks ago

    Tolleson, United States Loves Travel Stops & Country Store Full time

    Req ID: 433921Address: 8313 W. Roosevelt St Tolleson, AZ, 85353 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program *   Welcome to Love’s! Service Advisors drive sales success in our Truck Care facilities...

  • Service Advisor

    4 weeks ago

    Tolleson, United States Loves Travel Stops & Country Store Full time

    Req ID: 433921Address: 8313 W. Roosevelt St Tolleson, AZ, 85353 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program *   Welcome to Love’s! Service Advisors drive sales success in our Truck Care facilities...

  • Service Advisor

    3 weeks ago

    Tolleson, United States Loves Travel Stops & Country Store Full time

    Req ID: 433921Address: 8313 W. Roosevelt St Tolleson, AZ, 85353 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program *   Welcome to Love’s! Service Advisors drive sales success in our Truck Care facilities...

  • Service Advisor

    3 days ago

    Tolleson, United States Loves Travel Stops & Country Store Full time

    Req ID: 433921Address: 8313 W. Roosevelt St Tolleson, AZ, 85353 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program *   Welcome to Love’s! Service Advisors drive sales success in our Truck Care facilities...

  • Service Advisor

    3 days ago

    Tolleson, United States Loves Travel Stops & Country Store Full time

    Req ID: 433921Address: 8313 W. Roosevelt St Tolleson, AZ, 85353 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program *   Welcome to Love’s! Service Advisors drive sales success in our Truck Care facilities through...