IS Project Manager
2 weeks ago
Job Summary
:The IS Project Manager is a subject matter specialist that works independently to accomplish routine to moderately complex assignments. Manages day-to-day operational and tactical activities of an IS project.
The purpose of the IS Project Manager is to lead and manage IS projects and coordinate project teams. The work includes managing IS project portfolios, and project management programs across the organization to ensure objectives are met within agreed upon scope, budget and schedule. Establishes and manages relationships with IS, vendor, and business partners. Utilizes MWHC project management methodology and tools to document project scope, roles and responsibilities, activity schedules, risk mitigation plans, issues logs, communication plans, change requests / approvals, and status reports. All roles are expected to maintain a current knowledge base of industry standards and best practices. All roles are expected to obtain and/or maintain relevant certifications for the job and career ladder level (e.g. AGILE; EPIC; Microsoft; VMware VCAP; Network Engineering Certificate). Cross-Functional teamwork is expected at all levels.
Essential Functions & Responsibilities:
Leads small and medium projects using Industry and MWHC standards and templates. Creates project schedule, runs meetings and follows up on Action Items. Creates clear project status reports. Unites the team to take shared responsibility for completing a project on time, in scope and on budget. Adapts to solves issues as they arise. Requests assistance from the Senior Project Managers and Program Managers as needed. Builds and maintains relationships with stakeholders. Performs other duties as assigned.Technical Competencies (Major Functions) - Approximate Percentage of Time:
IS Customer Support (IS issue diagnosis, troubleshooting/solutions, resolution, documentation) - 15% IS Quality Assurance (integrated testing, regulatory management, risk management) - 10% Business Functions (RFI, RFP, business development) - 15% IS Project Management - 50% Other - 10%Qualifications:
High school diploma or equivalent required. Minimum of three years of experience in a related role.Competency Model:
Business Acumen
Understands strategic organizational and department goals; contributes to the creation of action plans to support goal achievement. Shares information and knowledge as subject matter expert with team and other IS specialties. Expert in role content area and understands its importance and connection to other IS specialties. Seeks opportunities to extend and deepen learning of organization and area. Be curious; question your assumptions when presented with an issue or question. Self-motivated to research and learn new information and explore new options. Seeks to maximize potential abilities and helps others.Communication
Uses emotional intelligence to acknowledge and de-escalate team conflict and guide team toward resolution. Responds to tickets and emails in a timely manner. Expresses oneself clearly in conversations, business writing and interactions with others. Delivers oral and written communications that are impactful and persuasive to their intended audiences.Planning and Organizing
Manages working unit time and resources effectively to complete routine and complex assignments. Breakdown complex issues to provide clear guidance and understanding of tasks to complete assignment. Utilizes resources and initiates/coordinates involvement from others where appropriate. Shares information, materials, and time readily with others who need them.Teamwork
Serves as the Subject Matter Expert within the team and working unit. Seeks opportunities to educate others by mentoring. Dedicates own time and availability for the benefit of others (monitoring, assisting, peer checking, etc.). Shares system and process knowledge with team to elicit understanding of why tasks/problems should be approached in a certain way rather than simply explaining how to solve tasks/problems. Coordinates focused work efforts across functional teams. Demonstrates ability to work among wide range of personalities with flexibility and open-mindedness. Encourages participation from all team members, regardless of role within organization; supports team members and customers. Identifies and works through conflict that may derail the collaborative process. Holds self and others accountable to create unifying goals and measure with peers. Support team through knowledge sharing and concise documentation.Drive Change
Adapts to change timely and acts in support of department strategic goals and initiatives. Using HRO, continuous improvement, and agile practices, seeks opportunities to improve the team and department. Stay positive in attitude and actions. Anticipates potential concerns/resistance to change and takes constructive steps to address them. Encourages others to adopt new methods or technologies that add value or improve performance. Keeps others focused on critical goals and deadlines through periods of change or ambiguity.As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
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