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Guest Advisor Job
4 months ago
Why You'll Love This Job
⭐️Spavia Day Spa in Sparta NJ is looking for a mature, motivated, customer service oriented individual for our Guest Advisor position. This is a year round position.Voted Readers Choice Best Day Spa 2022 and 2023, Best Facial 2023
Why choose Spavia? Every day you get to make a positive difference in someone's life- every visit, every time
At Spavia Sparta, guests enjoy luxurious spa amenities along with a full variety of award winning treatments. We provide a full variety of massage, skincare, and body wraps/scrubs We strive to provide an exceptional experience for every guest, every visit. We couldn't complete any of this without strong, passionate, capable guest advisors.
As a Guest Advisor, you are the face of our spa. Our guest advisors portray a polished and professional demeanor at all times. Guest Advisors are friendly, courteous and go above and beyond so each guest feels as if they’re a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long lasting rapport for guests to return again and again.
This is a part time position depending on candidate. Requires flexibility as shifts could be during the week (daytime or evening) or on weekends.
Pay: $16/hr, plus commission and bonus programs Guest Advisor Responsibilities Greeting and assisting guests Scheduling appointments and answering phones Checking guests in and out and ensuring the accuracy of all transactions Maintaining a beautiful spa, retail space, and reception area Membership, spa boutique, and product sales Provide education to guests regarding our Spavia story, our spa boutique products and items, and our treatments offered for optimal results Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience Willingness to work as a team player to proactively support the spa’s needs Attention to detail in all aspects of spa coordinators responsibilities Guest Advisor Requirements: Minimum high school diploma Self motivated Reliable, punctual, passionate and goal-driven Professional, team player Drug/alcohol free Articulate speaker with an ability to multitask Combined education and previous customer service / administrative and retail experience is strongly desired