CMN Specialist, Customer Service

Found in: Talent US C2 - 2 weeks ago


Columbus, United States Medical Service Company Full time
Position: CMN Specialist, Customer Service Location: Columbus, OH
Job Id: 1802 # of Openings: 1 MEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70+ years
MSC is a 12-Time recipient of the  prestigious  NorthCoast 99 Award as a Top Workplace to work - 2023 MSC is a two-time recipient of the prestigious National HME Excellence Award for  Best Home Medical Equipment company in the US. In Addition, we are very proud to share that we have been awarded the distinguished honor of 2021 - HME Provider of the Year  We are hiring: FULL TIME WITH BENEFITS APPLY TODAY Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program 401k (with a matching program) / Roth IRA Company Discounts PayActive/On-Demand Pay  Paid vacation, Sick Days, You Days and Holidays

General: As part of the CMN team, participates in monitoring and improving processes relative to the quality, appropriateness, and timeliness of the reimbursement information requirements of our order processing activities.

Reports To: Director, Revenue Qualifications

**Starting no less than $16.50

Responsibilities and Duties: Review initial prescription for qualifying elements resulting in timely release of claims. Complete daily follow up processes on all CMNs assigned within the WIP states/RC worklist. Review possible renewal CMNs within the CMN review worklist. Manages the CMN renewal process and obtains all necessary documentation. Responsible for handling all outstanding held revenue related to CMNs for branches assigned. Manages phone calls related to CMNs. Other duties as assigned. Qualifications: Education: Graduate of an accredited high school or GED equivalent. Experience/Knowledge/Skills/Physical Requirements: Ability to multi-task in a fast-paced environment Detail and team oriented Effective communication (verbal and written) and organizational skills Proven computer proficiency, the use of multiple applications simultaneously Knowledge of the HME/DME industry is preferred


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