Customer Service Specialist Massillon, OH

3 weeks ago


Columbus, United States Choosegreenergrass Full time

We are a local organic lawn care company that provides a safe, effective and affordable alternative to traditional, chemical lawn and pest programs. We service homeowners and small businesses throughout the Greater Canton-Akron area. This position will assist with inquiries from existing and prospective clients along with data entry and general office tasks. We maintain a laid-back environment with great company culture. While we are serious about providing a great experience for our clients, we also like to have a lot of fun. This is a great opportunity to grow within a smaller, locally owned company. Our custom-built office is conveniently located in downtown Canton. **Primary responsibilities will include:** * Data entry for new client leads. * Answering inbound calls. * Creating electronic quotes for existing and prospective clients. * Measuring lawns with a satellite software system. * Assisting with accounts receivable. * General office assistance as needed. * Preparing outbound bulk mailing projects. **Key Skills:** * Tech-savvy, ability to learn cloud-based software quickly. * High attention to detail and processes. * Excellent time management and organizational skills. * Ability to remain focused while performing repetitive tasks. **Qual****ifications:** * Familiar with Mac OS and basic computer operation. * Strong written and verbal communication skills. * Must be detail-oriented and focused. * You must have a GREAT attitude. **Benefits include:** * Paid Personal Time. * Paid Holidays. * Health Insurance. * Retirement Plan With Company Match. * Employee Bonuses. * Company events. **Job Type:** Full-time M-F (Occasional 1/2 days on Saturdays

March through May)

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