Customer Service Specialist Massillon, OH

4 weeks ago


Columbus, United States Choosegreenergrass Full time

We are a local organic lawn care company that provides a safe, effective and affordable alternative to traditional, chemical lawn and pest programs. We service homeowners and small businesses throughout the Greater Canton-Akron area.This position will assist with inquiries from existing and prospective clients along with data entry and general office tasks. We maintain a laid-back environment with great company culture. While we are serious about providing a great experience for our clients, we also like to have a lot of fun. This is a great opportunity to grow within a smaller, locally owned company. Our custom-built office is conveniently located in downtown Canton.**Primary responsibilities will include:*** Data entry for new client leads.* Answering inbound calls.* Creating electronic quotes for existing and prospective clients.* Measuring lawns with a satellite software system.* Assisting with accounts receivable.* General office assistance as needed.* Preparing outbound bulk mailing projects.**Key Skills:*** Tech-savvy, ability to learn cloud-based software quickly.* High attention to detail and processes.* Excellent time management and organizational skills.* Ability to remain focused while performing repetitive tasks.**Qual****ifications:*** Familiar with Mac OS and basic computer operation.* Strong written and verbal communication skills.* Must be detail-oriented and focused.* You must have a GREAT attitude.**Benefits include:*** Paid Personal Time.* Paid Holidays.* Health Insurance.* Retirement Plan With Company Match.* Employee Bonuses.* Company events.**Job Type:** Full-time M-F (Occasional 1/2 days on Saturdays March through May)#J-18808-Ljbffr

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