Inside Sales Representative

3 weeks ago

Atlanta, United States Zep Inc. Full time

About Zep Inc.

Zep Inc. is a leading manufacturer of cleaning solutions for businesses and consumers with operations across the , Canada, and Europe. Our purpose is to make the planet cleaner, safer, and more productive. To fulfill our purpose, we focus on understanding and solving cleaning needs for consumers, as well as business customers across a variety of segments including transportation, industrial, institutional, and food & beverage. We also have a strong presence in the consumer-packaged goods (CPG) segment, where we develop products to help consumers and businesses maintain a clean and safe environment. Our products can be found online and at retail shelves at outlets like Home Depot, Amazon, Lowe’s, Ace Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well recognized and established brand names, such as Zep, Enforcer, Misty, TimeMist, TimeWick, and Country Vet. Zep was founded in 1937 and is headquartered in Atlanta, GA. In 2021, Zep became the official cleaning partner of Atlanta United FC.

Job Description:

Summary:

The Inside Sales Representative is responsible for activities and outcomes that grow high quality revenue for Zep from both the existing customer base as well as prospects in target industries. This will be done by developing long-term customer relationships and focusing on upsell/cross-sell opportunities. Collaboration with field sales representatives on leads, existing customer relationships and opportunities is critical. The Inside Sales Representative will be provided with an assigned account list, including both existing and inactive customers.

Primary Duties:

Meet or exceed quota. Meet Zep inside activity targets (Ex: calls metrics, upsells, pipeline, closure rates, etc.) Nurture leads and client relationships. Research accounts, identify key players and generate interest. Cultivate relationships with customer contacts to maximize sales opportunities through educating customers on Zep products and solutions. Execute daily Call Lists in alignment with Customer Ranking, Campaign, and call cadence strategies. Collaborate with Field Sales Team with the goal of growing the market areas for which you are responsible. Up-Sell and Cross-sell activity, including add-ons and promotional items to continuously penetrate accounts. Support sales through outbound calling, e-mail communication, and overall management of sales pipeline through the sales cycle, advancing deals through the steps of an opportunity. Ask the right diagnosis questions to our customers and prospects to understand their pain points and aspirations. With this basis of understanding, tailor sales messaging to deliver the team value proposition and handle objections effectively. Accurately input, track and report productivity and sales metrics in Adoption and data integrity in is critical. Partner with the sales field organization to facilitate, grow, and follow up with distributor leads Identify current customer opportunities for further penetration by partnering with field Territory Sales Representative/District Manager to expand customer solutions. Function as a cultural leader, embodying and promoting Company vision and values.

Qualifications:

BA/BS degree or equivalent work experience. Exceptional telephone skills - ability to set and close appointments over the phone and the desire and willingness to spend most of the workday on the phone. Effective written, verbal, and interpersonal communication skills Excellent time management skills to maximize client interaction during the selling hours while still handling necessary administrative tasks and CRM hygiene. Effective presentation and customer relationship skills, analytical skills, attention to detail and intellectual curiosity as evidenced by strong industry knowledge and continuous learning. Strong follow up skills and evidence of over-achieving targets in previous employment Strong problem solving, negotiation skills and behaviors and achievements that demonstrate being a self-starter. Proficient in Microsoft Office products such as Word, Excel and Outlook. Strong technology skills including MS Office and abilities and track record of daily usage. Ability to work remotely.

Our Values

At Zep, we have developed a set of values focused on bringing even greater cohesion to our workplace. As part of this plan, we introduced a values framework called to align with our purpose of making the planet cleaner, safer, and more productive.

Stewardship: We continuously improve the safety of our people and products, and we protect the planet by innovating solutions to reduce our environmental impact. Passion for Problem Solving : We listen to our customers and actively work to find solutions for unique situations. We think creatively to innovate and seize opportunities that will drive growth and make all our customers’ and consumers’ lives better. Empowerment : We encourage and lead our people to be accountable by equipping them to make decisions and own the outcome Expertise : We create innovative solutions and partnerships that are relevant to service our communities and customers. Doing the Right Thing : We expect our people to understand ethical boundaries and be inclusive of other backgrounds, ideas, and perspectives. Demonstrating honesty, respect and integrity in all actions is always expected.

Zep Inc. is an organization that is committed to diversity within its workforce and encourages all interested candidates, including women, minorities, & former military personnel to apply. It is the policy of Zep Inc. that all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability or sexual orientation.

As an Equal Opportunity and Affirmative Action Employer, Zep Inc. provides full employment opportunities to all qualified persons without regard to race, creed, color, religion, gender, sexual orientation, national origin, age, disability, marital status, ancestry, or veteran status or any other distinction outlined in all applicable federal, state, and local laws.

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