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PC Support Technician

4 months ago

Des Moines, United States TEKsystems Full time

TEKsystems is currently hiring for a Desktop Technician. Responsibilities include: Installs, modifies of hardware and software systems and provides technical support to internal customers

Responsibilities include:

• Provide second line of support to internal customers. Provide solutions to hardware and software issues.

• Install new software, hardware and peripheral components, such as monitors, keyboards, printers, and disk drives for customers following design or installation specifications.

• Support client’s inquiries concerning systems operation’ diagnoses system hardware, software, and operator problems, and recommends or performs remedial actions to correct problems based on knowledge of system operation.

• Other duties and responsibilities as assigned.

Requirements:

• Must have good innovation, creativity, problem solving, negotiating, and teamwork, skills.

• Must have good time management, organizational, written and verbal communication skills.

• Must display good presentation, change and conflict management, facilitation, and collaboration abilities.

• Must be able to provide Network and server support. Must strive to meet or exceed personal and team objectives.

• Develops solutions to a variety of problems of moderate scope and complexity. Refers to policies and practices for guidance.

• Experience with Windows 7/10, Active Directory, Hardware/Software troubleshooting, PC/Laptop support, iOS, etc

• Network Connectivity including LAN/WAN

• Google Apps (Chrome, Gmail, Calendar, Docs, Sheets, Slides, Drive, etc...)

• Microsoft Office products (Excel, Word, PowerPoint)

Skills:

PC Technician, hardware support, customer support, phone support, Troubleshooting, Active directory, Customer service, Help desk support

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.