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Medical Referral Coordinator

4 months ago

Las Vegas, United States Pacific Dental Services Full time

Responsibilities

Represent the first line of communication with physicians and the office staff

Receive all pertinent referral information and forward requests to the insurance plan through different electronic mediums (fax, web-based applications and telephone) as indicated

Be required to review referrals for basic elements and refer to appropriate staff

Assemble information concerning patient’s clinical background and referral needs

Per referral guidelines, provide appropriate clinical information to specialist

Present necessary medical information such as history, diagnosis and prognosis

Review details and expectations about the referral with patient

This position is cross trained and will be responsible for Patient Registration/Scheduler as part of daily responsibilities

Receives referral request order from the provider

Records referral request services with date and initials

Qualifications

Equivalent to high school diploma or general education degree (GED).

Knowledge/Skills/Abilities

Ability to multi-task effectively.

Excellent interpersonal, oral and written communication skills.

Detail oriented, organized, process focused, problem solver, proactive, ambitious, customer service focused.

Strong sense of personal responsibility for tasks assigned; ability to work with others & accept direction.

Benefits

Medical, dental, and vision insurance Paid time off Tuition Reimbursement 401K Paid time to volunteer in your local community