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Kitchen Manager

2 months ago

Lubbock, United States Big Chicken Full time

Big Chicken is looking for our next great (KM) Kitchen Manager

This position is fully accountable for the profitable operation of a Big Chicken® Restaurant while adhering to all company guidelines and regulations. Hungry for a new job? Big Chicken is growing fast, and we are seeking a positive and energetic leader. We have a Commitment to hiring the best Join our team and you’ll become part of a company that’s consistently rated among the best in the field of fast casual restaurants.

Are you an experienced leader in the restaurant industry? Do you thrive in a fast-paced environment and enjoy motivating and coaching a team? If so, we have an exciting opportunity for you Big Chicken is seeking an Assistant Manager to join our team and help us provide exceptional service to our guests.

Responsibilities:

As a Kitchen Manager, you will be responsible for overseeing daily operations and leading a team of employees. Your responsibilities will include:

  • Managing and motivating a team of employees to provide excellent service to our guests
  • Ensuring compliance with company policies and procedures
  • Training and coaching team members to ensure they are performing at their best
  • Handling any guest complaints or issues in a professional and timely manner
  • Managing schedule and the restaurant in absence of the GM
  • Conducting daily inventories of product
  • Taking orders and serving drinks and snacks to bar customers
  • Preparing alcoholic and non-alcoholic beverages
  • Mixing classic and innovative cocktails
  • Checking customers' IDs to ensure they meet the legal drinking age

Requirements:

  • Prior 1 year minimum experience in similar roles
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Flexible availability
  • Team worker
  • Positive attitude and willingness to learn and grow with the company

Benefits:

  • MONTHLY BONUS
  • Excellent Pay
  • Health, Dental and Vision insurance
  • 7 days Vacation- PTO- Plus Birthday bonus
  • Free Meals
  • $$$ - Referral program
  • Pride of being with the BEST

Additional Requirements:

  • Hungry to become the next General Manager
  • Able to work on your feet for up to 10 hours at a time
  • Able to lift up to 50 lbs
  • Open availability - ability to work weekends and nights required
  • Cash handling skills required
  • Familiarity with Microsoft office required
  • Top notch customer service skills
  • Ability to lead and develop a strong team

Requirements:

  • Possess a positive attitude, Be ready and willing to manage their team and serve customers, every day with a smile.
  • Be able to hire, train and motivate a high performance team.
  • Understand and be able to manage food and labor costs.
  • Understand a Profit and Loss Statement and operate restaurant at maximum profitability.
  • 1+ years of management experience

As the Kitchen Manager, you will:

  • Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business.
  • Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
  • Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Big Chicken® “culture” of a cheerful and fun work environment and Big Chicken® beliefs and values to adhere to and grow the mission and vision.
  • Ensure the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.
  • Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
  • Be accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
  • Be accountable for the continuous training and development of the restaurant Shift Managers
  • Actively participate in Local Restaurant Marketing in local trade area.
  • Implement and promote all initiatives.
  • Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
  • Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities.
  • Represent Big Chicken in a professional, positive manner at all times.
  • Communicate effectively to the GM/Owner any and all issues that may impact our business.
  • Maintain restaurant equipment in full working order and communicates problems immediately to Owner.
  • Any other duties assigned by the GM/Owner.

Big Chicken is growing fast, and we need you We have a commitment to hiring the best Join our team and you'll become part of a company that's consistently rated among the best in the field of fast casual restaurants.

Pay: $43 - $48k

  • Bonus pay

Benefits:

  • Flexible schedule
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Referral program
  • Employee discount
  • Paid training

Founded in 2018, Big Chicken is backed by a dream team of partners; JRS Hospitality, an accomplished Las Vegas-based ownership group; Authentic Brands Group, a multi-national, multi-billion-dollar brand development, marketing and entertainment company; and Hall of Fame basketball star Shaquille O’Neal. Big Chicken fuses O’Neal’s home-cooked childhood favorites with today’s trending flavors. From crispy chicken sandwiches and tenders to Cheez-It® crusted mac n’ cheese and hand-crafted ice cream shakes, each menu item tells a story all while offering guests an inside look into the life and personality of Shaquille O’Neal.