Accounting Customer Service Accountant

Found in: Talent US C2 - 2 weeks ago


Ann Arbor, United States University of Michigan Full time

Summary

The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost-effective administrative services to the university community. The SSC offers financial and human resource transactional support. 

The Accounting Customer Service (ACS) Accountant reports to the Accounting Supervisor within the ACS team, they collaborate with fellow Accountants and Associates. Each Accountant processes a variety of accounting transactions requested by internal customers in addition to completing monthly responsibilities as assigned. These responsibilities are expected to be delivered with excellent customer service with accuracy and quality. 

Work Location:  

Work is 95% remote. Please note that occasional on-site presence may be required. You are required to have a high-speed internet connection and a designated working space in your home. Equipment, including a laptop and monitors, will be provided for your use. 

Please Note: 

2 year Term-Limited Visa sponsorship is not available for this position 

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

Seven paid holidays and four paid season days.  A retirement plan that provides two-for-one matching contributions with immediate vesting  Many choices for comprehensive health insurance  Life insurance  Long-term disability coverage  Flexible spending accounts for healthcare and dependent care expenses

Responsibilities*

Journal Entry processing  Analyze financial transactions for accuracy  Use Business Objects (reports database) and PeopleSoft query in daily work  Use Microsoft Suite in daily work Emphasis in Excel Will maintain complex spreadsheets Will perform complex functions  Provide exceptional customer service to the university's schools, colleges, and units Via TeamDynamix (TDx) ticketing system, telephone, and email  Close the Accounts Payable and General Ledgers at month and year end  Chartfield structure/tree maintenance Department, Project/Grant, Shortcode  Account Reconciliations  Internal Review  Financial Memo preparation  Cash Advance Approvals  Provide accounting guidance to the university community  Embrace LEAN principles to support a continuous improvement culture Recommend and implement process improvements 

Required Qualifications*

Bachelor's degree in Business Administration with a major in Accounting  1+ years experience providing customer service  1+ years experience with business software tools

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