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Healthcare Phone Operator

4 months ago

Overland Park, United States TEKsystems Full time

Job Description:

In a scheduling center - directing calls to the right department.

Take incoming calls to the switchboard Clinic while providing excellent customer service. Channel calls to appropriate staff. Respond to emergency calls per established procedure. Adhere to all HIPAA compliance regulations regarding patient confidentiality Provide coverage for all others within the team. Any and all duties assigned such as schedule appointments for patients with providers per their individual protocols with courtesy and timeliness.

Preferred Skills & Qualifications:

1+ years of relevant customer service experience with phone calls High school diploma or equivalent ( GED) No healthcare required / phone work / worked in a center / front desk

Hours

Monday - Friday 8am to 4:30pm

This is a full-time opportunity with a reputable company If you or someone you know is interested in this position, please send a resume

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.