Service Administrator

2 months ago


Charleston, United States Cummins Inc. Full time

DESCRIPTION

We are looking for a talented Service Advisor for our Distribution business in Charleston, WV.

In this role, you will make an impact in the following ways:

Serve as the primary point of contact with customers by phone, email, and face-to-face interactions at the branch, developing positive relationships with key customers.

Identify customers needs, gather pertinent information, provide quotes, develop claims, prepares repair plans and provide status updates to customers on repair work.

Review/create work orders to ensure accuracy for invoicing and warranty.

Other administrative task on a need-by-need basis.

RESPONSIBILITIES

To be successful in this role you will need the following:

Excellent customer service skills and the ability to effectively communicate in a positive and professional manner.

Prior experience in service & and repair, or warranty-related field preferred.

Excellent computer skills using multiple software platforms.

Ability to thrive in a fast-paced environment with multiple priorities.

Ability to escalate technical issues, obtain product technical issue information, and utilize available resources.

QUALIFICATIONS

Education, Licenses, Certifications:

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.

This is a non-union position

Hours / Days:

8:30AM to 5:00PM Monday through Friday with a 30-minute unpaid lunch.

This role will require on occasion to start earlier if business needs arise.

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage, and a full complement of personal and professional benefits

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employees Form I-9 to confirm work authorization. Visit to know your rights on workplace discrimination.



  • Charleston, United States Centurion Full time

    Job DescriptionJob DescriptionCenturion is proud to be the provider of comprehensive healthcare services to the Missouri Department of Corrections. We are currently seeking a full-time Health Services Administrator to join our team at Southeast Correctional Center located in Charleston, Missouri.The Health Services Administrator (HSA) is responsible for...


  • Charleston, United States Centurion Full time

    Job DescriptionJob DescriptionCenturion is proud to be the provider of comprehensive healthcare services to the Missouri Department of Corrections. We are currently seeking a full-time Health Services Administrator to join our team at Southeast Correctional Center located in Charleston, Missouri.Responsible for planning, directing, organizing, and...


  • Charleston, West Virginia, United States Centurion Full time

    We are seeking a Health Services Administrator to manage the overall operations of the contracted clinical program at Southeast Correctional Center in Charleston, Missouri.The ideal candidate will have a bachelor's degree in Hospital Administration, Health Care Administration, Health and Human Services, Business Administration, Public Administration, Nursing...


  • Charleston, United States Charleston Area Medical Center Full time

    Job Summary Assist and advise the Vice-President/Administrator in the overall development and operation of assigned areas of responsibility in the hospital within the goals and values of CAMC including financial performance, service/program development, employee development and recognition, and customer satisfaction. May assume administrative responsibility...


  • Charleston, United States CAMC Health System Full time

    Job SummaryAssist and advise the Vice-President/Administrator in the overall development and operation of assigned areas of responsibility in the hospital within the goals and values of CAMC including financial performance, service/program development, employee development and recognition, and customer satisfaction. May assume administrative responsibility...


  • Charleston, West Virginia, United States State of South Carolina Full time

    About the RoleThis is an exciting opportunity to join the State of South Carolina as an Administrative Assistant for Child Support Services. In this role, you will be responsible for providing administrative support to the Child Support Services Division Regional Office.Key ResponsibilitiesCoordinate general administrative activities, including business...


  • Charleston, United States BCForward Full time

    Job DescriptionJob DescriptionPosition Title: Administrative Assistant Location: Charleston, SCExpected Duration: 12+ Months with possibility of extensionJob Description:The role is for an Executive Assistant not related to accounting; this role is to support an Executive.Role is located in Charleston to work at the company's site, resource needs to...


  • Charleston, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a long-term contract employment opportunity for an Administrative Assistant in Charleston, South Carolina. The successful candidate will join our team in a CPA firm, where they will be the first point of contact at the front desk, managing customer interactions and administrative tasks with efficiency and...


  • Charleston, West Virginia, United States Capital Health Care Network Full time

    Job SummaryCapital Health Care Network is seeking a skilled Healthcare Administrator to direct the day-to-day functions of our facility. The ideal candidate will have a strong background in healthcare administration and be able to ensure that our residents receive the highest degree of quality care at all times.Key Responsibilities• Develop and implement...


  • Charleston, United States Le'Fant LLC Full time

    POSITION : Administrative Clerk LOCATION : Charleston SC Le'fant is seeking Skilled Administrative Personnel to provide support, accurate, current and readily available information on individual persons confined and on corrections operations for various Federal Inspections. Maintain assess and provide suggested administrative process solutions related to the...


  • Charleston, United States BCForward Full time

    Job DescriptionJob DescriptionBCforward is currently seeking a highly motivated Administrative Assistant in Daniel Island, SC.Position Title: Administrative Assistant Location: Daniel Island, SC, 29492Anticipated Start Date: 01-13-2024Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed...


  • Charleston, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract for a permanent position as an Administrative Assistant in the public sector, based in Charleston, South Carolina. This role will primarily focus on providing administrative support to the director of the department, including managing schedules, coordinating meetings, handling correspondence, and...

  • Administrative Clerk

    1 month ago


    Charleston, United States Chenega Corporation Full time

    Summary The Administrative Clerk is required to be fully knowledgeable of all administrative processes and procedures. Must be able to able operate the National Crime Information Center (NCIC) terminal for inquiries regarding background checks for visitors, vehicle information, and driver’s license information. Must properly screen all information from...


  • Charleston, United States Hendrick Automotive Group Full time

    Rick Hendrick Chevrolet (Charleston)Location: 1500 Savannah Hwy, Charleston, South Carolina 29407Summary:  Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.  Responsible for scheduling service to be performed.Advises customers on necessary and recommended services.Offers additional services and...


  • Charleston, West Virginia, United States Troon Golf Full time

    Job Title: Administrative Support ProfessionalAbout Us: At Troon Golf, we are committed to providing exceptional service and experiences for our members. We are seeking an experienced and skilled Administrative Support Professional to join our team.Job Summary: The Administrative Support Professional will provide administrative support to our Membership...


  • Charleston, West Virginia, United States Hammes Staffing Full time

    About the RoleWe are seeking a detail-oriented Administrative Assistant to join our team at Hammes Staffing. This role offers a stable work schedule, Monday through Friday, with an hourly pay rate of $15.Key ResponsibilitiesPerform general office duties such as filing, data entry, and answering phone calls.Assist with the preparation and processing of...


  • Charleston, United States Climatemakers Ltd Full time

    Company Description Climate Makers, Inc. can be described as a temperature control company, a mechanical service company or a combination of both. More importantly, however, Climate Makers is a problem solving company. We provide our customers solutions for the indoor air quality, comfort and efficiency issues that may arise. Job Description We are looking...


  • Charleston, United States Hendrick Automotive Group Full time

    Hendrick Honda of CharlestonLocation: 1539 Savannah Hwy, Charleston, South Carolina 29407Essential Duties and Responsibilities include the following:Advises customers on necessary and recommended services.Offers additional services and repairs to customers.Computes cost of replacement parts and labor to restore vehicle to condition specified by...


  • Charleston, South Carolina, United States Liberty Health Full time

    Job OverviewWe are seeking a dedicated Medication Administration Specialist to join our team at Liberty Senior Living.Salary: $50,000 - $60,000 per yearJob ResponsibilitiesAs a Medication Administration Specialist, you will be responsible for providing high-quality medication administration services to our residents. Your duties will include:Taking orders...


  • Charleston, United States Troon Golf Full time

    Horizons at Summers Corner is excited to announce the exceptional career opportunity of Administrative Assistant. The Administrative Assistant will provide support to Membership staff utilizing Member website and standard Microsoft office programs and assist in special projects. Essential Job Duties: Performs secretarial and administrative duties in...