Current jobs related to Principal Technician VIP Elevated Services - Miramar - Southern Glazer’s Wine & Spirits

  • Elevator Systems Sales Consultant

    4 weeks ago

    Miramar, Florida, United States Otis Elevator CO Full time

    Position Overview:Otis Elevator Company is seeking a dynamic and driven sales consultant to champion cutting-edge solutions for both existing and prospective clients within our New Equipment (New Installation) division in the South Florida region.Key Responsibilities:1. Proactively seek out, engage, and secure elevator construction projects by identifying...

  • Environmental Services Technician

    3 weeks ago

    Miramar, Florida, United States Total Cleaning Full time

    Position: Environmental Services TechnicianAs an Environmental Services Technician, you will play a crucial role in maintaining the cleanliness and safety of our facilities. Your primary responsibility will be to ensure a hygienic environment for patients, visitors, and staff by applying your housekeeping expertise and available resources.Key...

  • Environmental Services Technician

    4 weeks ago

    Miramar, Florida, United States Total Cleaning Full time

    Position: Environmental Services TechnicianAs an Environmental Services Technician, you will play a crucial role in ensuring the highest standards of cleanliness and sanitation within the facility. Your primary objective will be to maintain a safe and hygienic environment for patients, visitors, and staff by employing effective housekeeping practices.Key...

  • Sprinkler Service Technician

    2 weeks ago

    Miramar, United States Johnson Controls Full time

    Johnson Controls - 15901 SW 29th St #801 [Maintenance Mechanic] As a Sprinkler Service Technician at Johnson Controls, you'll: Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions; Perform service and repairs on sprinkler systems for commercial, industrial and residential applications including...

  • Per Diem OB Technician

    4 days ago

    Miramar, Florida, United States Memorial Healthcare System Full time

    Job Title: Per Diem OB TechnicianWe are seeking a skilled Per Diem OB Technician to join our team at Memorial Healthcare System. As a Per Diem OB Technician, you will play a vital role in providing high-quality patient care in our Labor and Delivery department.Job Summary:The Per Diem OB Technician will be responsible for assisting in the preparation and...

  • Environmental Services Technician

    4 weeks ago

    Miramar, Florida, United States Total Cleaning Full time

    Position: Environmental Services TechnicianAs an Environmental Services Technician, you will play a crucial role in maintaining the highest standards of cleanliness and sanitation within the facility. Your primary responsibility will be to ensure a safe and hygienic environment for patients, visitors, and staff by employing effective housekeeping...

  • Junior Automotive Service Technician

    3 weeks ago

    Miramar, Florida, United States Goodyear Full time

    Position Overview:As a Junior Automotive Service Technician at Goodyear, you will have the opportunity to develop your skills in the automotive service industry. This role is designed for individuals eager to learn and grow in a dynamic environment.Key Responsibilities:Acquire knowledge on performing essential automotive services, including tire mounting and...

  • Principal Solution Analyst UKG

    6 days ago

    Miramar, Florida, United States Southern Glazer's Wine and Spirits Full time

    About the RoleSouthern Glazer's Wine and Spirits is seeking a highly skilled Principal Solution Analyst UKG to join our team. As a key member of our organization, you will be responsible for ensuring technology solutions address business requirements and achieve identified business outcomes.Key ResponsibilitiesDesign and configure platforms to support...

  • Principal Digital Analytics Engineer

    4 days ago

    Miramar, Florida, United States Southern Glazer's Wine & Spirits Full time

    Unlock Your PotentialSouthern Glazer's Wine & Spirits is a leading wine and spirits distributor, seeking a talented Principal Digital Analytics Engineer to join our Enterprise Data and Analytics organization. As a key member of our team, you will play a critical role in translating raw data into powerful tools, services, and insights that drive business...

  • Guest Services Manager

    4 weeks ago

    Miramar, Florida, United States Hilton Sandestin Beach Full time

    Become a Part of Our Esteemed Team at Hilton Sandestin BeachAt Hilton Sandestin Beach, we pride ourselves on delivering outstanding hospitality to every visitor. We are in search of dedicated professionals to join our dynamic team. Our employees play a vital role in the success of our establishment, and we are committed to fostering your professional...

  • Commercial HVAC/R Service Specialist

    4 weeks ago

    Miramar, Florida, United States Nextech Full time

    Overview Become a part of the leading team in the HVAC industry at Nextech . With over three decades of excellence, we have established our reputation on the principles of Quality, Value, and Integrity, creating lasting relationships with countless satisfied clients. As the largest HVAC/R service provider in America, Nextech is proud to have a...

  • HVAC Refrigeration Service Technician

    2 weeks ago

    Miramar, Florida, United States Nextech Full time

    About NextechNextech is a leading provider of HVAC/R services, with a reputation for quality, value, and integrity. With over 2,000 team members nationwide, we offer a rewarding career journey for those who share our commitment to excellence.Role OverviewAs an HVAC/R Technician at Nextech, you will be responsible for installing, maintaining, and repairing...

  • Lead Maintenance Technician

    5 days ago

    Miramar, Florida, United States Sandestin Golf and Beach Resort Full time

    Job Summary:The Lead Maintenance Technician is responsible for overseeing daily maintenance operations at Sandestin Golf and Beach Resort. This role ensures that all systems, machinery, and equipment are maintained in optimal condition, with a focus on safety and efficiency.Key Responsibilities:Lead and supervise a team of maintenance technicians to ensure...

  • SAP FICO Principal Quality Assurance Specialist

    5 days ago

    Miramar, Florida, United States INSPYR Solutions Full time

    Job Title: SAP FICO Principal Quality Assurance SpecialistAs a Principal Quality Assurance Specialist, you will play a pivotal role in ensuring the quality of SAP FICO systems and technology released into production environments. Your expertise will be instrumental in driving impactful solutions for our clients' SAP FICO/R2R/Ariba modules.Key...

  • Fence Construction Technician

    3 weeks ago

    Miramar, Florida, United States DIAMOND ENVIRONMENTAL SERVICES LP Full time

    Job Title: Fence Construction TechnicianCompany: Diamond Environmental Services LPAbout Diamond Environmental Services LP: Diamond Environmental Services is a vital sanitation provider supporting essential infrastructure projects across various sectors including construction, energy, waste management, healthcare, and governmental operations. With over 25...

  • Principal Developer

    3 days ago

    Miramar, United States Southern Glazer's Wine & Spirits Full time

    Job DescriptionWhat You Need To KnowOpen the door to a groundbreaking tech career with an industry leader. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we’re...

  • Principal Developer

    3 days ago

    Miramar, United States Southern Glazer's Wine & Spirits Full time

    What You Need To KnowOpen the door to a groundbreaking tech career with an industry leader. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we’re heavily invested in...

  • Principal QA Logistics

    4 weeks ago

    Miramar, United States Kforce Inc Full time

    RESPONSIBILITIES:Kforce has a client that is seeking a Principal QA Logistics in Miramar, FL.Primary Responsibilities: Provide day-to-day production support for SAP P2D/WMI/WM modules for clients Monitor ticketing system for new P2D/WM and Manhattan WMS-related tickets, ensuring timely resolution; Lead large-scale platform testing (SAP, JDA, etc.) as a team...

  • Principal Solution Analyst

    1 week ago

    Miramar, Florida, United States Southern Glazer's Wine and Spirits Full time

    About the RoleSouthern Glazer's Wine and Spirits is seeking a highly skilled Principal Solution Analyst - SAP MM to join our team. As a key member of our IT department, you will be responsible for ensuring SAP MM technology solutions meet business requirements and achieve identified business outcomes.Key ResponsibilitiesAct as a lead/subject matter expert...

  • Principal IT Analyst Finance

    1 month ago

    Miramar, United States Southern Glazer's Wine & Spirits Full time

    What You Need To KnowOpen the door to a groundbreaking tech career with an industry leader. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we’re heavily invested in...

Principal Technician VIP Elevated Services

3 months ago

Miramar, United States Southern Glazer’s Wine & Spirits Full time

Overview

Specialized Skills and Technologies

8+ years of experience supporting Senior Executive-level management Ability to serve as the first point of contact for SGWS owners, family, and selected business partners of ETP Ability to participate in project work as required in support of SGWS owners & family Ability to travel to work and home office of SGWS owners & family Ability to maintain the strictest of confidences and utmost professionalism, demeanor, and presentation Flexibility to work deep nights and weekend work Timeliness and ability to communicate regularly Advanced level industry certification(s) i.e., MCSE MCP, etc.

Primary Responsibilities

Participate in on call rotation Provide accurate and timely updates to work tickets, incidents, and outages Develop a command of ITIL service management practices and customization made to SGWS standards Learn and develop expertise in in-scope applications and platforms for areas supported (e.g., functionality, data, reporting, administration, etc.) Receive, ticket, and route end user support issues Complete issue resolution Participate in updating service policies and procedures (where needed) Assist with commercial and custom system testing and debugging (new releases, features, etc.) Communicate status of issues to users (verbally or digitally) Learn and develop expertise in in-scope applications Provide the support to resolve incidents Maintain awareness of SGWS system environment to ensure the highest level of service and support to the organization Support and maintain knowledgebase with current standards and resolution procedures Serve as an expert in ITIL service management practices and customization made to SGWS standards Maintain a working knowledge of leading practices and serve as a thought leader to the SGWS organization Identify, recommend, and implement process improvement opportunities Facilitate training and education programs for the SGWS team Recommend opportunities to lower costs or improve capabilities through alternative technology tools, Providing coaching, mentoring and development Automate reports or actions for mass functions Test and update new and existing hardware/software to ensure compatibility and utility Recommend procedures and controls for problem prevention Root cause issues Ensure the highest level of service and support to the organization Support and maintain knowledgebase with current standards and resolution procedures Participate in the development, implementation, and testing of procedures Coordinate with third party vendors where applicable

Preferred Qualifications

Possess entry level industry certification(s) Familiarity with ITIL concepts Experience with ServiceNow or other support management software Experience with Telephony tool Experience in coding tools Experience managing escalated requests/incidents to resolution Experience leading and advising less experienced team members Experience mentoring and developing Technicians

Minimum Qualifications

Bachelor’s or Technical Degree (computer science, information systems, software engineering or other industry related curriculum). 4+ years of experience in customer support role or environment Strong communications skills (written and verbal) Demonstrated patience and empathy for user community Strong networking skills, including an ability to leverage relationships to solve problems Strong problem-solving skills Strong time management skills (i.e. works efficiently) Delivers Results Change agent Collaboration/Teamwork Critical Thinking Analytical Skills Excellent verbal / written communication skills, strong attention to detail Ability to analyze and solve problems, think outside of the box and grasp technical concepts Ability to combine information or data to find relationships among seemingly unrelated events Ability to work within a team environment as well as independently Experience coordinating and leading Technician teams / projects Experience mentoring and developing Technicians Experience evaluating and improving service & support quality / standards Experience interacting with the Business & ETP community Experience with service management - programs, procedures, and processes

Agile Delivery Values

Openness – Team and stakeholders agree to be open about all work and challenges  Commitment – Personally commit to achieving the goals of the team  Respect – Respect your team members to be capable and independent  Courage – You have courage to do the right thing and work on tough problems  Focus – Everyone focus on the work in the sprint and the goal of the scrum team. Rise and fall as a team 

Physical Demands

Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or mobile device Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, squatting, and stooping May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs