Member Service Representative

24 hours ago


Columbia, Missouri, United States Walmart Full time
About the Job

We are seeking a Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service to our members while answering questions, resolving issues, and promoting our products and services.

The ideal candidate will be friendly, approachable, and able to work well under pressure. You should have excellent communication skills and the ability to think critically and problem-solve.

This is an excellent opportunity for someone who enjoys working with people and is looking for a challenging and rewarding role. If you are a team player with a positive attitude, we encourage you to apply.

Estimated Salary: $16-$23 per hour

About the Role:

  • Provide exceptional customer service to members while answering questions and resolving issues.
  • Promote our products and services, identifying opportunities to upsell and cross-sell.
  • Maintain accurate records and reports, including sales data and member information.
  • Work effectively in a fast-paced environment, meeting productivity standards and maintaining a high level of quality.
  • Demonstrate a strong commitment to safety and security procedures, ensuring a safe working environment for yourself and others.


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