Current jobs related to Mgr, Omni Channel Ops - Brentwood - TSC

  • Business Analyst

    2 weeks ago

    Brentwood, Tennessee, United States Tractor Supply Full time

    Job SummaryThe Omni Channel Operations Analyst will be responsible for managing the operational aspects of our returns and fulfillment processes, including analysis, exception management, and process improvement. This role will work cross-functionally with vendors and internal departments to improve processes that aid in reducing profit and sales loss and to...

  • Inventory Management Systems Leader

    2 weeks ago

    Brentwood, Tennessee, United States TSC Full time

    Job SummaryThe position serves as the leader of Analytics, Data Science, Systems, and Process within Inventory Management and Merchandising Planning for TSC. This position is responsible for leading and developing a team by establishing vision and strategic initiatives to drive best-in-class sales, landed margin, and on-shelf availability performance.Key...

  • DSW Store Associate Part-Time

    1 month ago

    Brentwood, United States DSW Full time

    DSW, Inc. - Streets Of Brentwood, Brentwood [Retail Associate / Retail Sales] As a Store Associate at DSW, you'll: Provide friendly service to customers shopping in-store and those engaging through omni-channel services; Perform salesfloor and warehouse functions throughout the store including assisting customers, placing merchandise, completing on-line and...

  • Sr Mgr Transportation Ops

    3 weeks ago

    Brentwood, United States Geodis USA, Inc. Full time

    The Senior Transportation Operations Manager is responsible for developing, coordinating, and maintaining the activities of the Transportation Department for assigned facilities. The position provides leadership to the transportation team and is the Transportation, Operations Manager, Transport, Operations

  • Director, Inventory Planning Systems Specialist

    4 weeks ago

    Brentwood, Tennessee, United States TSC Full time

    Job SummaryThe position serves as the leader of Analytics, Data Science, Systems, and Process within Inventory Management and Merchandising Planning for TSC. This position is responsible for leading and developing a team by establishing vision and strategic initiatives to drive best-in-class sales, landed margin, and on-shelf availability performance.Key...

  • Director, Inventory Planning Systems

    3 months ago

    Brentwood, United States TSC Full time

    Job Summary The position serves as the leader of Analytics, Data Science, Systems, and Process within Inventory Management and Merchandising Planning. This position is responsible for leading and developing a team by establishing vision and strategic initiatives to drive best in class sales, landed margin, and on-shelf availability performance. This...

  • Retail Sales Associate

    1 week ago

    Brentwood, California, United States DSW Full time

    Key Responsibilities:As a Store Associate at DSW, you will provide exceptional customer service to customers shopping in-store and through omni-channel services. Your duties will include performing sales floor and warehouse functions, such as assisting customers, processing transactions, and maintaining a clean and organized store environment.What We...

  • Merchandising Development Program Trainee

    1 month ago

    Brentwood, Tennessee, United States Tractor Supply Full time

    Job SummaryThis position is responsible for participating in an accelerated, rotational training program to learn the foundations of a retail business.Key ResponsibilitiesParticipate in group and individual training sessions and demonstrate learning through successful completion of program assessments.Complete rotations through Merchandising and...

  • Sales Associate

    4 weeks ago

    Brentwood, California, United States Chico's FAS Full time

    Job Title: Sales AssociateAt Chico's FAS, we're passionate about delivering exceptional customer experiences and creating a positive work environment for our team members. As a Sales Associate, you'll play a key role in driving sales growth, providing outstanding customer service, and maintaining a visually appealing store environment.Key...

  • Retail Store Team Member

    4 days ago

    Brentwood, Tennessee, United States Michaels Arts and Crafts Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Retail Store Team Member to join our team at Michaels Arts and Crafts. As a key member of our store team, you will be responsible for maintaining a high standard of overall look and feel of the store, including maintaining store cleanliness and recovery standards to deliver our Brand...

  • Retail Sales Associate

    1 week ago

    Brentwood, Missouri, United States Michaels Arts and Crafts Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Michaels Arts and Crafts. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, building relationships with customers, and creating memorable framing solutions for their art.Key ResponsibilitiesAdhere to...

  • Retail Sales Associate

    4 days ago

    Brentwood, Missouri, United States Michaels Stores Full time

    Job SummaryWe are seeking a skilled Retail Sales Associate to join our team at Michaels Stores. As a key member of our sales team, you will be responsible for providing exceptional customer service, building relationships with customers, and creating memorable framing solutions for their art.Key ResponsibilitiesAdhere to Standard Operating Procedures (SOPs)...

  • Merchandising Development Program Trainee

    4 days ago

    Brentwood, Tennessee, United States Tractor Supply Full time

    Job SummaryThis position is responsible for participating in an accelerated, rotational training program to learn the foundations of a retail business.The trainee will apply knowledge gained through participation in classroom, on-the-job, and computer-based learning activities with the support of a Rotation Manager.Trainees will learn about the Tractor...

  • Seasonal Service Team Member

    4 days ago

    Brentwood, California, United States Michaels Arts and Crafts Full time

    Job SummaryMichaels Arts and Crafts is seeking a Seasonal Service Team Member to join our team. As a Seasonal Service Team Member, you will be responsible for delivering exceptional customer service, ensuring a fast and friendly checkout experience, and maintaining a well-merchandised and in-stock store.Key ResponsibilitiesCustomer ServiceHelp customers...

  • Merchandising Development Program Trainee

    4 days ago

    Brentwood, Tennessee, United States Tractor Supply Full time

    This position is part of an accelerated, rotational training program designed to equip individuals with the foundational knowledge of a retail business.As a trainee, you will apply theoretical knowledge gained through classroom, on-the-job, and computer-based learning activities, supported by a Rotation Manager.You will learn about Tractor Supply Company's...

  • Seasonal Service Team Member

    5 days ago

    Brentwood, California, United States Michaels Arts and Crafts Full time

    Job SummaryWe are seeking a Seasonal Service Team Member to join our team at Michaels Arts and Crafts. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a fast and friendly checkout experience, and maintaining a well-merchandised and in-stock store.Key ResponsibilitiesProvide friendly and helpful...

  • Custom Framing Artist

    1 week ago

    Brentwood, Tennessee, United States Michaels Arts and Crafts Full time

    Job SummaryMichaels Arts and Crafts is seeking a skilled Custom Framing Artist to join our team. As a key member of our store team, you will be responsible for creating memorable framing solutions for our customers while providing exceptional customer service. Key ResponsibilitiesAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure...

  • Seasonal Stocking Team Member

    5 days ago

    Brentwood, California, United States Michaels Arts and Crafts Full time

    Job Summary:Michaels Arts and Crafts is seeking a Seasonal Stocking Team Member to join our team. As a Seasonal Stocking Team Member, you will play a critical role in ensuring our stores are well-stocked and visually appealing, providing an exceptional customer experience, and supporting the overall success of our business.Key Responsibilities:Deliver...

  • Event Coordinator

    2 weeks ago

    Brentwood, Tennessee, United States Michaels Arts and Crafts Full time

    Job DescriptionMichaels Arts and Crafts is seeking a skilled Event Host to join our team. As an Event Host, you will be responsible for planning, coordinating, and facilitating events within our store to provide a stress-free, fun, and engaging experience for guests.Key Responsibilities:Plan and coordinate multiple events at once, including children's...

  • Seasonal Cashier Team Member

    2 days ago

    Brentwood, United States Michael's Inc Full time

    Store - NASH-BRENTWOOD, TN Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers...

Mgr, Omni Channel Ops

5 months ago

Brentwood, United States TSC Full time

Job Summary

The Omni Channel Operations Manager is responsible for delivering overall business operations excellence for our customers from Point of Purchase through order fulfillment. This role will drive growth in various programs including: Subscription, Prescription, Gift Cards, Assembly Services, and others. This role will drive cross-functional system and operational changes through partnership with all areas supporting Omni Channel, including third-party vendor management.

Essential Duties and Responsibilities (Min 5%)

Measure, monitor, and drive improvement in key operational metrics, including by not limited to Fill Rate, Return Rates, Freight expenses, & SLA’s.  Develop and implement solutions to provide and grow robust services to the TSC customer. Partner with Product Management team to provide insights and recommendations for enhancing the user’s experience online and offline.  Partner with project teams on new initiatives to ensure operational procedures, reporting, and other related aspects are defined before launch. Manage and develop direct reports career path and workload.  Prepare and present readout to executive level leadership Provide project management leadership for cross-functional teams  Consistently look for opportunities to improve and drive the business Manage vendor contracts, SLA, services, & invoicing. Creates presentations, reports, diagrams, flow charts, data analysis, and similar documents for executive level presentation.  May perform other duties as assigned. 

Required Qualifications

Experience: 6+ years of Ecommerce experience; retail, operations, project management experience including leadership of cross-functional teams, vendor sourcing and management experience 

Education: Bachelor’s degree from an accredited college or university. Any suitable combination of education and experience will be considered.

Professional Certifications: Project Management Certification or Scrum/Agile Product Owner Certification and/or Green or Black Belt Six Sigma Certification (a plus)

Preferred knowledge, skills or abilities

Understanding of the various fulfilment processes for online orders, including store, DC & vendor fulfillment.  Ability to solve practical problems in situations where only limited standardization and ambiguity exists. Familiarity with Order Management software and sourcing logic. Strong ability to lead projects and influence others towards a common goal Capable of independently creating and analyzing data, performing error resolution, and making business decisions. Advanced knowledge of Microsoft Office, particularly Excel and Access. Strong knowledge of data analysis skills, using Business Objects, Tableau, or other Data Warehouse tools Strong verbal and written communication skills Experience working in an Omni Channel company that has both e-commerce and traditional storefront presence. Ability to work in a cross-functional team environment, while also building strong partner and interdepartmental relationships Ability to positively manage conflict, and work in a fast-paced environment Ability to write policies, procedures, and executive summaries Display detail-oriented approach to work and a self-starter attitude

Working Conditions

Normal office working conditions

Physical Requirements

Sitting Standing (not walking) Walking Lifting up to 50 pounds

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.