Retail Store Team Member
4 weeks ago
Job Summary
We are seeking a highly motivated and detail-oriented Retail Store Team Member to join our team at Michaels Arts and Crafts. As a key member of our store team, you will be responsible for maintaining a high standard of overall look and feel of the store, including maintaining store cleanliness and recovery standards to deliver our Brand Promises.
Key Responsibilities
- Cleaning and Recovery
- Collects and disposes of trash following approved procedures.
- Dusts and damp mops floors following approved procedures.
- Moves equipment and products for proper cleaning and places products back in correct placement.
- Cleans assigned areas with the use of assigned materials and equipment.
- Customer Service
- Delivers friendly customer service, helps customers shop our store and find what they are looking for.
- Additional Responsibilities
- Provides a fast and friendly check-out experience; executes cash handling to standards.
- Engages customers on benefits of Rewards program and Private Label Credit Cards and completes enrollments.
- Assists with Omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
- Participates in the truck un-load, stocking, and planogram (POGs) processes.
- Supports shrink and safety programs.
Requirements
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Work Environment
Public retail store setting taking care of our customers; all public areas are climate-controlled; some stock rooms may not be climate-controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks.
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