Retail Store Team Member

4 weeks ago


Brentwood, Tennessee, United States Michaels Arts and Crafts Full time

Job Summary

We are seeking a highly motivated and detail-oriented Retail Store Team Member to join our team at Michaels Arts and Crafts. As a key member of our store team, you will be responsible for maintaining a high standard of overall look and feel of the store, including maintaining store cleanliness and recovery standards to deliver our Brand Promises.

Key Responsibilities

  • Cleaning and Recovery
    • Collects and disposes of trash following approved procedures.
    • Dusts and damp mops floors following approved procedures.
    • Moves equipment and products for proper cleaning and places products back in correct placement.
    • Cleans assigned areas with the use of assigned materials and equipment.
  • Customer Service
    • Delivers friendly customer service, helps customers shop our store and find what they are looking for.
  • Additional Responsibilities
    • Provides a fast and friendly check-out experience; executes cash handling to standards.
    • Engages customers on benefits of Rewards program and Private Label Credit Cards and completes enrollments.
    • Assists with Omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
    • Participates in the truck un-load, stocking, and planogram (POGs) processes.
    • Supports shrink and safety programs.

Requirements

  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Work Environment

Public retail store setting taking care of our customers; all public areas are climate-controlled; some stock rooms may not be climate-controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks.


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