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Associate Site Reliability Engineer

4 months ago

Nashville, United States HealthStream Full time

Job Details

Description

Company Overview
 

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We’re proud of our values-forward culture that offers our people:

Mission-oriented work

Diverse and inclusive culture

Competitive Compensation & Bonuses

Comprehensive Insurance Plans

Mental and Physical Health Support

Work-from-home flexibility

Fitness Center Reimbursements

Streaming Good time off for volunteering

Wellness workshops

Buddy Program for new HealthStreamers

Collaborative work environment

Career growth opportunities

Continuous learning opportunities

Inspiring workspaces to collaborate and connect with other HealthStreamers

Free employee parking at our Resource Centers in Nashville, Boulder and San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN, Boulder, CO, and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

Position Overview

Work in a team with other Site Reliability Engineers to maintain on premise and cloud infrastructure that supports the various Healthstream applications.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

Support administration of on-premise servers, server clusters, backups, storage, and virtualization environments

Support administration of IaaS and PaaS cloud assets

Complete support requests created by internal departments

Create, modify, and update written procedures, processes, and technical support knowledge effectively and use this knowledge to provide consultation

Collaborate with other engineers and operations teams to improve automation of workflows, infrastructure, code testing and deployment

Identify systems that can benefit from automation, monitoring and infrastructure-as-code and develop and scale products and services accordingly

Assist in the companies’ transition into a true DevOps environment

Participate in on-call rotation for after-hours support

Qualifications

Requirements

Bachelor’s degree in Computer Engineering or similar field preferred

Minimum 3+ years’ experience in an Systems Operations Role

Experience in a 24X7 hosting environment

Qualifications

Working knowledge of Linux administration with networking concepts

Fundamental understanding of troubleshooting .Net applications running on IIS.

Experience managing and maintaining server hardware

Working knowledge of Linux administration with networking concepts

Ability to complete standard tasks with Azure and AWS whether in the GUI or CLI

Knowledge of IAC tools such as Ansible, Packer, and Terraform

Ability to complete standard tasks with VMWare whether in the GUI or CLI

Fundamental Windows administration

Knowledge of container technologies such as Docker and Kubernetes

Working knowledge of designing, configuring and maintaining common web applications

Working knowledge of IP networking, DNS, and load balancing

Think creatively, learn dynamically and solve problems effectively

Automation advocate - you truly believe in removing operation load with software

Communicate effectively, including writing, listening, and speaking

Perform effective time management

Self-motivate and work efficiently with limited supervision

Benefits

 HealthStream offers a comprehensive benefits package to eligible employees, including: 

Medical, Dental and Vision insurance 

Paid Time Off 

Parental Leave 

401k and Roth 

Flexible Spending Account 

Health Savings Account 

Life Insurance 

Short- and Long-Term Disability 

Medical Bridge Insurance 

Critical Illness Insurance 

Accident Insurance 

Identity Protection 

Legal Protection 

Pet Insurance 

Employee Assistance Program 

Fitness Reimbursement 

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer Together, we can make a difference in the world of healthcare.