Customer Service Representative

3 days ago

Apopka, United States Kelly Services, Inc. Full time

Kelly Services is seeking a temporary Customer Service Rep for a busy food Distributor in Apopka, FL 32703

Pay $16.50/hour
Schedule Tues-Sat 8am-5pm (one day will be a later time)
Duration- approx 3-4 months 

JOB SUMMARY: Processes customer orders accurately and efficiently to ensure high quality customer service.

ESSENTIAL FUNCTIONS:

  • Receives and enters customer orders by telephone, evaluating and modifying as required to ensure accurate and complete orders and a high level of customer service.
  • Disseminates information regarding orders, products, promotions, ordering processes training ,etc.
  • Processes a variety of documents, including load plans, bills of lading, driver trip records, order adjustments, variances, special deliveries, credits and debits, shortage reports, and product complaints to meet customer needs and to maintain complete and accurate records. 
  • Prints and distributes customer order forms to ensure an effective and efficient ordering process reflecting customers needs and product restrictions.
  • Maintains customer files and records to ensure complete documentation and support Customer Service functions.


Requirements

  • At least 2 years of Order Entry/Processing and Customer Service experience
  • Warehouse or distribution experience a plus
  • Must be organized, Intermediate in Excel/Word and have good analytical skills.
     

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we’re pretty good at it

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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