Customer Service Representative

4 days ago


Owings Mills, Maryland, United States Lowe's Full time
Job Summary

At Lowe's, we're committed to delivering an exceptional customer experience in every interaction. As a Customer Service Associate, you'll play a critical role in ensuring that our customers receive the best possible service, whether they're shopping online or in-store. This is a Part Time opportunity that requires flexibility and a willingness to work a variety of shifts, including mornings, afternoons, and evenings, any day of the week.

Key Responsibilities
  • Provide exceptional customer service, answering questions and resolving issues in a professional and courteous manner.
  • Process transactions accurately and efficiently, ensuring that customers receive their purchases in a timely manner.
  • Work collaboratively with other associates to maintain a clean, safe, and stocked store environment.
  • Participate in visual merchandising efforts to create an engaging and welcoming store experience.
  • Engage with customers, promoting products and services that meet their needs and preferences.
Requirements

To be successful in this role, you'll need:

  • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • 6 months experience using common retail technology, such as smart phones and tablets.
  • Ability to obtain sales-related licensure or registration as may be required by law.
What We Offer

As a Lowe's associate, you'll enjoy a range of benefits, including:

  • Competitive hourly rate
  • Opportunities for career growth and professional development
  • Flexible scheduling to meet your needs
  • Discounts on Lowe's products and services

We're an equal opportunity employer, committed to diversity and inclusion in the workplace. If you're passionate about delivering exceptional customer service and working in a fast-paced retail environment, we encourage you to apply for this exciting opportunity.



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