Surgery Scheduler

1 month ago

Edina, United States Revo Health Full time

The Surgery Scheduler is responsible for coordination of clerical, scheduling duties and phone calls. Also responsible for coordination of registering patients, as necessary.

This is a full-time position working M-F from 8:00 am - 4:30 pm out of our Edina location.

Haugen OB/GYN is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.

Essential Functions:

Responsible for accurately scheduling surgeries/procedures, notifying patients of any time changes Update insurance information as appropriate and ensure updates get on patient’s chart Work in conjunction with Physicians and Manager on block scheduling and utilization Work with the Patient Services Representative’s team on the flow of the schedule to maintain smooth work flow of the day Assist in training new staff in scheduling as necessary Communicate equipment availability to team on a weekly basis Report occurrences through the center’s established occurrence reporting process related to employee and/or patient/visitor events Foster the developmental and educational process of self, colleagues, orientees and students (includes functioning as a preceptor) Participate in acceptable continuing education, fostering career and skill development including meeting departmental continuing education requirements Maintain strong, interpersonal relationships, professionalism and communication with all physician office schedulers and other coworkers Assist in managing controllable costs by the proper, non-wasteful use of Surgery Center resources Actively participate in Quality projects. Identify issues and assist in collection of data for Quality purposes Contribute personally to the “team oriented” environment by demonstrating cooperative, constructive, problem-solving interaction with all Surgery Center employees Participates in department/team meetings Serve as backup for the Patient Services Representative as needed Any and all other duties as assigned

Education and Experience Requirements:

High School diploma/GED or equivalent Two years’ experience in related field Medical technology knowledge Strong verbal and written communication skills Excellent interpersonal skills and ability to interact effectively with all levels of the organization Ability to multi-task and manage competing priorities, while achieving results in a fast-paced environment

Essential Requirements:

Ability to:

Comply with company policies, procedures, practices and business ethics guidelines. Complete job required training. Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.) Demonstrate prompt and reliable attendance Work in the clinic, office or surgery center during business hours  Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines Communicate and interact in a respectful and professional manner Prioritize workload while being flexible to meet the expectations of the daily operations Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions Understand and execute a variety of instructions Effectively operate equipment and communicate on and operate the phone system Work independently with minimal supervision Travel to other work locations, if required

Performance Expectations – i-Health’s Core Values:

Integrity - Do the right thing and take responsibility for what you do and say Service - Consistently contribute to deliver an exceptional experience Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

Clinic setting

Notes

Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.  This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.

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