Social Media Coordinator

3 months ago

Austin, United States Chick-fil-A Full time

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.


A Social Media Coordinator is responsible for acting as a liaison for our company's interactions with the public and implementing social media platforms strategies. Duties include analyzing engagement data, identifying trends in guest interactions and planning digital campaigns to build a community online, maintaining a monthly marketing calendar along with internal sources such as Spotlight.


Responsibilities include:

  • Protect and Guard the Brand of Chick-fil-A Belterra
  • Act as Brand Ambassadors to the community in the restaurant, social media, events, cares etc..
  • Update store hours in the event of emergencies or holidays
  • Post/maintain all in store campaign strategies, hiring flyers, etc.
  • Think strategically to increase community engagement with Chick-fil-A Belterra Village
  • Addresses guest issues that may arise; consults with management regarding complex issues.
  • Maintains a positive working relationship and treats all employees with respect.
  • Manage creation, execution and implementation of daily social media and monthly marketing initiatives and deliverables
  • Craft marketing concepts that are brand building, brand appropriate, executable and distinctive
  • Strictly adheres to all Company policies and procedures.



A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:


  • Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
  • Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
  • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Previous experience creating content and campaign management preferred * Adaptable and dependable * Service-oriented mindset * Able to work independently and prioritize tasks * Coachable attitude * Attention to detail * Associate's or Bachelor's Degree a plus

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