Customer Experience Coor

3 weeks ago

Cincinnati, United States TJX Companies, Inc. Full time

.

Opportunity: Contribute To The Growth Of Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We Are Looking For: You

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $14.00 to $14.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

.

  • Customer Experience Specialist

    2 weeks ago

    Cincinnati, Ohio, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job DetailsCustomer Experience Specialist (Advisor)Share JobOverviewPart Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) Backup childcare Tuition assistance for yourself and dependents Generous employee discount Medical, dental,...

  • Customer Experience Banker

    4 weeks ago

    Cincinnati, Ohio, United States Huntington Full time

    Summary:Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker...

  • Customer Experience Banker

    1 month ago

    Cincinnati, Ohio, United States Huntington Full time

    Summary:Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker...

  • Customer Experience Banker

    6 days ago

    Cincinnati, Ohio, United States Huntington Full time

    Summary:Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker...

  • Customer Experience Banker

    4 days ago

    Cincinnati, United States Huntington Full time

    Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a...

  • Customer Experience Specialist

    4 weeks ago

    Cincinnati, United States Protective Industrial Products Full time

    Job DescriptionJob DescriptionJob SummaryThis position is responsible for providing day-to-day support for the PIP/WCPG business functions. Activities include but are not limited to order review and contract interpretation, account creation, order processing, account maintenance, billing, invoicing and problem resolution. Essential FunctionsResponsible for...

  • Customer Experience Specialist

    2 weeks ago

    Cincinnati, Ohio, United States Protective Industrial Products Full time

    Job Description Job Description Job SummaryThis position is responsible for providing day-to-day support for the PIP/WCPG business functions. Activities include but are not limited to order review and contract interpretation, account creation, order processing, account maintenance, billing, invoicing and problem resolution.Essential FunctionsResponsible for...

  • Customer Experience Specialist

    2 months ago

    Cincinnati, United States Protective Industrial Products Full time

    Job DescriptionJob DescriptionJob SummaryThis position is responsible for providing day-to-day support for the PIP/WCPG business functions. Activities include but are not limited to order review and contract interpretation, account creation, order processing, account maintenance, billing, invoicing and problem resolution. Essential FunctionsResponsible for...

  • Customer Experience Specialist

    4 weeks ago

    Cincinnati, United States Protective Industrial Products Full time

    Job DescriptionJob DescriptionJob SummaryThis position is responsible for providing day-to-day support for the PIP/WCPG business functions. Activities include but are not limited to order review and contract interpretation, account creation, order processing, account maintenance, billing, invoicing and problem resolution. Essential FunctionsResponsible for...

  • Customer Experience Associate

    4 weeks ago

    Cincinnati, United States Hertz Full time

    Wage: $16.50/hour PLUS A Sign on Bonus- $1000 ($250 paid at 60days, $250 paid at 90 days and $500 paid at 180 days) Location: 3057 Terminal Drive, Hebron, Kentucky, 41048 Schedule: Mid-shifts/Night Shifts | OT is Mandatory Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a...

  • Customer Experience Specialist

    2 weeks ago

    Cincinnati, Ohio, United States Protective Industrial Products Full time

    Job Summary: This role involves supporting the PIP/WCPG business functions on a daily basis. Responsibilities include order review, contract interpretation, account creation, billing, problem resolution, and more.Essential Functions:Manage the order process accurately and promptly for customer contractsDrive continuous improvement initiativesUtilize EDI for...

  • Seasonal Customer Experience Specialist

    4 weeks ago

    Cincinnati, United States The Peach Truck - Cincinnati, Dayton Full time

    Job DescriptionJob DescriptionJoin The Peach Truck as a Customer Experience Specialist, where you'll play a critical role in providing exceptional service and fostering a positive environment for our customers. Your responsibilities will encompass various aspects of customer engagement, problem resolution, and promoting a customer-first culture. Other...

  • Customer Experience Specialist

    4 weeks ago

    Cincinnati, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Retail Customer Experience Supervisor

    1 month ago

    CINCINNATI, United States TJ MAXX Full time

    . Opportunity: Contribute To The Growth Of Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role...

  • Retail Customer Experience Supervisor

    4 weeks ago

    CINCINNATI, United States TJ MAXX Full time

    . Opportunity: Contribute To The Growth Of Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role...

  • Retail Customer Experience Supervisor

    4 weeks ago

    Cincinnati, United States TJ Maxx Full time

    JOB DESCRIPTION . Opportunity: Contribute To The Growth Of Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and...

  • Retail Customer Experience Supervisor

    1 month ago

    Cincinnati, United States TJ Maxx Full time

    JOB DESCRIPTION . Opportunity: Contribute To The Growth Of Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and...

  • Retail Customer Experience Supervisor

    4 weeks ago

    Cincinnati, Ohio, United States TJ MAXX Full time

    .Opportunity: Contribute To The Growth Of Your CareerResponsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role...

  • Senior Customer Experience Lead Analyst

    1 week ago

    Cincinnati, United States Fifth Third Bank, N.A. Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function: Leads in the analysis of data within the Customer Experience Division in support of data analysis for various Bancorp lines of business and functional areas across the...

  • Team Leader, Customer Experience

    2 months ago

    Cincinnati, United States Crate and Barrel Full time

    Overview We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the . and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home...