Systems Administrator
3 weeks ago
Description
:
Systems Administrator
The Company
MembersFirst, based in Wayland, Massachusetts, is an award-winning web design and marketing agency and the leading provider of member-interactive, mobile, reservation, and marketing software for the Private Club industry (Golf & Country, Health & Fitness, Yacht, City & Dining.)
Company Website:
We have an opening for a role capable of supporting a broad range of technologies in a 24/7 Production Environment. The ideal candidate will be responsible for day-to-day tasks ranging from some laptop support to network/systems administration for our office and Production Operations Colo data center.
We are an on-prem physical hardware based company, with a small cloud footprint with the possibility of expanding in the future. Our company hosts web applications for the country club and golf industry. This role will be responsible for helping to keep our Production and Office operations up and running 7x24x365. The Systems Administrator will report to the IT Manager and help to architect the IT roadmap, and to implement solutions, including patching, upgrades, and network security.
This is a Hybrid role
The applicant will be required on-site at either a datacenter in Boston, or our Corporate office in Wayland as needed. This typically averages 3-5 days per month on site, while the remaining days are conducted remotely.
Qualifications and Desired Skills:
Minimum of 3 years of experience as a Systems Administrator, or similar role experience
Experience supporting an environment that requires 24/7 uptime, and willingness to take part in an alert-based on-call rotation
Possesses the ability to deal with ambiguity, and to use resources to find solutions
Strong time management skills, and able to recognize when to reprioritize tasks
Ability to be a team player and collaborate with the Development Team to find solutions
Strong understand of network security concepts
3 years+ history of supporting Microsoft Windows Servers, with focus on IIS and troubleshooting web services.
Supporting Linux operating systems running web-apps w/ Apache and PHP
Familiarity with MSSQL and MySQL/MariaDB
Strong understanding of DNS, and Email Delivery including SPF/DKIM/DMarc
3 years+ experience with Network Firewalls such as SonicWALL or Fortigate (or other equivalent firewall vendors)
Strong knowledge of backup and recovery systems such as Veeam, Redgate, Etc
Experience utilizing cloud-based WAF services w/SSL such as Cloudflare or Fastly
Some history supporting AWS S3, RT53, VPC, and EC2
Virtualization experience with VMware
Responsibilities
Manage the DNS records of our clients in Amazon Web Services Route 53
Site Launches including DNS, SSL and custom host via Cloudflare, web configuration
Assist internal team w/ day to day operations such as helpdesk tickets, passwords, VPN
Managing Dev and IT accounts via Active Directory
Managing Firewalls including Access Rules, Address Objects, Geo-policies, etc
Take part in an on-call schedule to monitor for off-hour/holiday alerts
Managing internal applications such as Ringcentral, GSuite, Microsoft O365 apps
Resolving Email Delivery issues for our BulkMail services arising from ISP Deferrals
Day to day security ops, responding to alerts, install sec tools, and identifying traffic anomalies
Troubleshooting performance issues of servers
Taking part in IT projects and helping to deploy new technologies
Other Desired Skills:
Any Microsoft or Security certification
Any AWS certifications
Business Unit:
MembersFirst
Scheduled Weekly Hours:
40
Number of Openings Available:
1
Worker Type:
Regular
More About Jonas Software:
Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.
Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.
Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.
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