Systems Administrator

1 week ago


Wayland, Massachusetts, United States Jonas Software UK Full time
About the Role

We are seeking a highly skilled and experienced Systems Administrator to join our team at Jonas Software UK. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our production environment, providing technical support, and implementing solutions to improve our IT infrastructure.

Key Responsibilities
  • Manage and maintain our DNS records in Amazon Web Services Route 53
  • Perform site launches, including DNS, SSL, and custom host configuration via Cloudflare
  • Assist the internal team with day-to-day operations, such as helpdesk tickets, passwords, and VPN
  • Manage Dev and IT accounts via Active Directory
  • Configure and manage firewalls, including access rules, address objects, and geo-policies
  • Participate in an on-call schedule to monitor for off-hour and holiday alerts
  • Manage internal applications, such as Ringcentral, GSuite, and Microsoft O365
  • Resolve email delivery issues for our BulkMail services
  • Perform day-to-day security operations, responding to alerts, installing security tools, and identifying traffic anomalies
  • Troubleshoot performance issues of servers
  • Participate in IT projects and help deploy new technologies
Requirements
  • Minimum of 3 years of experience as a Systems Administrator or similar role
  • Experience supporting an environment that requires 24/7 uptime and willingness to participate in an alert-based on-call rotation
  • Ability to deal with ambiguity and use resources to find solutions
  • Strong time management skills and ability to recognize when to reprioritize tasks
  • Ability to be a team player and collaborate with the Development Team to find solutions
  • Strong understanding of network security concepts
  • 3+ years of experience supporting Microsoft Windows Servers, with a focus on IIS and troubleshooting web services
  • Experience supporting Linux operating systems running web-apps with Apache and PHP
  • Familiarity with MSSQL and MySQL/MariaDB
  • Strong understanding of DNS and email delivery, including SPF, DKIM, and DMARC
  • 3+ years of experience with network firewalls, such as SonicWALL or Fortigate
  • Strong knowledge of backup and recovery systems, such as Veeam and Redgate
  • Experience utilizing cloud-based WAF services with SSL, such as Cloudflare or Fastly
  • Some experience supporting AWS S3, Route 53, VPC, and EC2
  • Virtualization experience with VMware
Desired Skills
  • Microsoft or security certification
  • AWS certification
About Jonas Software UK

Jonas Software UK is a leading provider of enterprise management software solutions to various industries, including country and golf clubs, foodservice, construction, fitness and sports, attractions, salon and spa, education, radiology/laboratory information systems, and product licensing. We are a valued technology partner of over 60,000 customers worldwide and employ over 2,000 skilled individuals.



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