Quality Assurance Associate II

6 months ago

Birmingham, United States American Red Cross Full time

WHY CHOOSE US?


As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. 

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

What You Will Do:

Responsibilities

1. Review, assess and monitor records, processes, and systems at the critical control points in the process.
2. Monitor the implementation and effectiveness of corrective actions.
3. Stop the manufacturing, testing and distribution of products and services if the process or product is compromised and take appropriate action.
4. Assist and/or lead operating entities in preparing for, hosting, and closing out internal and external inspections and audits as necessary. Participate in and/or lead internal quality reviews of critical areas, operations, and processes.
5. Participate in meetings for review of quality concerns. May represent department on projects, work groups, and process improvement teams. 
6. Identify and participate in process improvement and standardization activities and monitor change for effectiveness.

WHAT YOU NEED TO SUCCEED:

Qualifications

Education: Bachelor’s degree required OR a combination of education and work experience.

Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required. Experience in QA, QC, or Quality Auditing preferably in a GMP environment such as blood banking, pharmaceutical, medical devices, or a hospital.

Skills & Abilities: Ability to work on a team. Good analytical and problem-solving skills. Demonstrated effective verbal and written skills. Strong analytical and problem-solving skills. Ability to effectively work with management, staff, and outside clients. Persuasive skill to achieve compliance with relevant procedures. Must display tact, diplomacy and professionalism in difficult situations. Must protect the confidentiality of sensitive information in the department.

Travel: Some travel may be required.

BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Medical, Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO + Holidays

• 401K with 5% match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short + Long Term

• Service Awards and recognition

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