Insurance Customer Service Representative

4 months ago


Apopka, United States Able Best Agency Full time

Able Best Agency, a leading provider of insurance solutions in Apopka, Florida, is seeking a dedicated Insurance Customer Service Representative to join our team. We value in-person interactions and the personal touch, believing that building relationships with our clients is the key to our success. At Able Best Agency, we prioritize exceptional customer service, professionalism, and a positive work environment.


Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Career Growth Opportunities

Mon-Fri Schedule

Hands on Training

Retirement Plan

Evenings Off


Responsibilities

Client Interaction: Build rapport with clients, address inquiries, and provide comprehensive insurance guidance.

Policies & Coverage: Educate clients on insurance policies, coverage options, and personalized solutions.

Claims Assistance: Assist clients with filing claims, facilitating solutions, and ensuring timely resolutions.

Documentation: Maintain accurate client records, policy details, and communication logs.

Issue Resolution: Address and resolve client concerns effectively, striving for optimal satisfaction.


Requirement

Customer Service Experience: Previous experience in customer service or a related field is preferred.

Communication Skills: Strong verbal and written communication skills are essential.

Detail-Oriented: Ability to pay close attention to details and ensure accuracy in tasks.

Team Player: Capable of working collaboratively with a team to achieve common goals.

Problem-Solving Skills: Proficient in resolving customer issues and finding solutions.

Professionalism: Exhibit a professional demeanor and maintain a positive attitude in all interactions.



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