Customer Service Representative

3 weeks ago


Apopka, Florida, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our members, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events.

As a Customer Service Representative, you will be the face of Sam's Club, and your primary goal will be to ensure that every member has a positive experience in our store. You will be responsible for maintaining a safe and clean environment, following all safety standards and procedures, and reporting any unsafe situations to management.

Additional responsibilities include fulfilling member orders, completing work assignments and priorities, and providing exceptional service to our members. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide exceptional service to members
  • Process memberships, upgrades, and credit accounts
  • Participate in sales and marketing events
  • Maintain a safe and clean environment
  • Fulfill member orders
  • Complete work assignments and priorities

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills

What We Offer:

  • Competitive hourly wage
  • Performance-based bonus awards
  • Health benefits, including medical, vision, and dental coverage
  • 401(k) and stock purchase plans
  • Company-paid life insurance
  • PTO and paid time off benefits
  • Short-term and long-term disability benefits
  • Company discounts
  • Opportunities for career advancement

Why Work at Sam's Club?

At Sam's Club, we are committed to providing our members with the best possible shopping experience. We offer a competitive hourly wage, performance-based bonus awards, and a comprehensive benefits package. Our team members are the face of our company, and we are looking for individuals who are passionate about delivering exceptional customer service.

As a Customer Service Representative, you will have the opportunity to work in a fast-paced environment, interact with members, and contribute to the success of our store. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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