Restoration Supervisor

1 month ago

Arnold, United States SERVPRO of AnnapolisSeverna Park Full time
Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance

SERVPRO of Annapolis/Severna Park is hiring a Restoration Supervisor
 
Please note an IICRC water certification is required for this position. If you are still interested in working at SERVPRO and do not have your IICRC certificate, please review our Restoration Technician ad. This position works under a Restoration Supervisor and is a great way to start your career in the restoration industry.  

Benefits
SERVPRO of Annapolis/Severna Park offers:
  • Competitive compensation
  • Superior benefits
  • Career progression
  • Professional development
And more
 
As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
 
Key Responsibilities
  • Coordinate and perform production processes as scheduled and ensure quality control 
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Communicate clear expectations to restoration technicians and supervise their activities 
  • Document a detailed and accurate job file to support the services provided 
  • Manage labor and consumable item usage on assigned projects
  • Communicate with restoration project manager and office staff on project progress and issues
Additional Responsibilities:
  • Communicate and follow all OSHA guidelines for job safety
  • Manage assets by protecting and using equipment and materials properly
  • Coach and train restoration technicians
 
Position Requirements
  • Valid driver’s license
  • High school diploma/GED (preferred)
  • At least 1 year of experience in cleaning, restoration, or construction
    • IICRC certification required for supervisor position
 
Skills/Physical Demands/Competencies
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents
 
Each SERVPRO® Franchise is Independently Owned and Operated. 
 
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.  Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.  All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws.  All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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