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Business Banking Relationship Manager

4 months ago

Kansas City, United States Commerce Bank Full time

About This Job

This position involves both the comprehensive management of existing commercial relationships as well as soliciting new business opportunities with assigned customers and targeted prospects. Although it can vary by market, targeted companies generally include those with annual sales of up to $150MM.

Essential Functions

Participate in outreach activities with assigned customers and target prospects with the objective to acquire new business

Serve as the primary advisor for an assigned portfolio of diverse and complex commercial relationships and ensure a high level of customer satisfaction and retention

Coordinate with product partners to cross-sell a full range of products and services

Critically review and analyze portfolio to reduce risk and enhance profitability

Facilitate credit requests, including loan structuring, negotiating/pricing, collateral, ensure adequate loan documentation, and analyze industry/credit risk

Facilitate the resolution of customer problems and engage product experts as needed

Participate in community and business functions/groups to ensure a positive image for the Bank and establish referral contacts within the marketplace

Ensure compliance with all Bank policies, procedures, regulations, and laws

Perform other duties as assigned

Knowledge, Skills & Abilities Required

Basic knowledge of full range of commercial products, credit policies, procedures and terminology

Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements

Basic strategic, analytical, problem-solving skills and credit analysis skills

Basic persuasive and negotiation skills with strong sales skills

Some independent decision-making skills, but requires regular management oversight

Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

Intermediate level proficiency with Microsoft Word, Excel and Outlook

Education & Experience

Bachelor’s degree or equivalent combination of education and experience required

1+ years of commercial banking experience required