Director of Catering and Conference Services

1 month ago

San Diego, United States La Jolla Beach & Tennis Club Full time

The La Jolla Beach & Tennis Club is currently seeking a highly skilled Director of Catering & Conference Services to join our team at our beautiful oceanfront property

Be a part of the diverse team at La Jolla Beach & Tennis Club, Inc. Our landmark hotels and restaurants have become La Jolla institutions, which are founded on family values and community mindedness. La Jolla Beach & Tennis Club, Inc. offers excellent benefits and a great work environment for our employees.

What we offer:

  • Free daily meal and salad bar
  • Free parking
  • Benefits including: Medical, Dental, Vision, 401K (based on employment status)
  • Paid vacation, sick, and holiday time
  • Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining
  • Property retail shop and hotel discounts
  • $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club

What we ask:

  • Consistently provide professional, attentive, and genuinely friendly service
  • Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests

Salary Range: 110K-120K annualized salary payable biweekly

Full Time Exempt


SUMMARY

Leads the Catering and Conference Service Team to exceed budgeted revenues related to all events executed at the Beach Club, the Shores Hotel (and restaurant,) and the Marine Room. Develops and executes sales SOPs and monitors leads, proposals and contracts. Represents LJBTC at events and within the business community. Serves as primary liaison with Banquets, the Kitchen, the Chef, and the F&B Director. Oversees menu development and pricing including evaluating competitor pricing. Participates in Annual Budget and Planning process. Sells and services events.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Promotes and sells LJBTC banquet space including the LJBTC, The Shores and restaurant, and Marine Room to the local corporate community and LJBTC membership.
  • Participates in the ongoing sales and marketing of LJBTC as a wedding, social event and business meeting venue.
  • Develop and implement SOPs for the purpose of continuous improvement related to quality, profitability and client satisfaction.
  • Provides ongoing mentoring, training for the Catering and Conference Services Team.
  • Ensures all BEOs are reviewed and correct .before the BEO meetings
  • Manages Catering Incentive Compensation Plan production tracking.
  • Oversees contract details and handling of all food, beverage, setup, audiovisual, resumes, welcome letters, and Banquet Event Orders for the department.
  • Maximizes catering revenues to include banquet food, beverage, and facility rental and other revenue sources.
  • Upsells all aspects of events to include all décor, specialty items for weddings, social and corporate events.
  • Liaises with banquet staff in order to turnover event execution and client relationship once planning has been completed and the client is in-house.
  • Completes employee evaluations and new hire paperwork in a timely and thorough manner.
  • Orders operational supplies needed for events. Follow through of billing, delivery, serving and pickup of all items.
  • Completes and follows through on all Catering and Conference Services internal and external communication, including but not limited to Accounting concerns, property requests, resumes and engineering requests.
  • This position works closely with the Director of Membership on planning, envisioning, detailing, hiring vendors and executing larger events and very important events for the membership base and tennis community.
  • Oversees team's planning and execution of all member events hosted by the Club as well as all the tennis tournaments.
  • Coordinates valet parking for LJBTC, Inc events as needed.
  • Possesses excellent interpersonal and sales related skills for both Social and Conference Services catering needs.
  • Demonstrates extensive knowledge of meeting room capacities, banquet set up, audio-visual and any other pertinent details as they relate to function.
  • Has extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items, including wine sales and service.
  • Works with Executive Chef and Chef de Cuisine of LJBTC and The Shores Hotel to design menus for catered events.
  • Inspects food and food preparation to maintain quality standards and sanitation regulations.
  • Investigates and resolves food quality and service complaints.
  • Develops annual budget for LJBTC, Inc. Catering, prepares periodic projections and maintains updated and accurate forecasts.
  • Reviews financial transactions and monitors budget to ensure efficient operation, and to ensure expenditures stay within budget limitations.
  • Maintains professional designations (NACE, PCMA, MPI and ISES) via ongoing education, training and networking.
  • Other duties may be assigned..

SUPERVISORY RESPONSIBILITIES

  • Manages subordinates in the Catering and Conference Service Departments.
  • Responsible for the overall direction, coordination, and evaluation of employees.
  • Supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Duties include interviewing, hiring, training employees, planning, assigning, directing, and reviewing work.
  • Appraising performance, rewarding and disciplining employees, addressing complaints and resolving employee and/or employee related issues.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Four-year college degree or equivalent education/experience preferred. A minimum of three years of employment in a related position.

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