Patient Service Representative Outpatient Surgery Center

6 months ago

Beachwood, United States Akron Children's Full time

New Outpatient Surgery Center Site: Hire Date will be June 2024

Summary:

The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience.

Responsibilities:

Develops and maintains positive relationship with patients and families by greeting and providing prompt and caring response to questions, requests, etc. Performs point-of-service activities [visit preparation, co-pay collection, patient tracking and other duties] as assigned under the direction of the supervisor. Schedules patient visits or other diagnostic testing utilizing hospital procedures and resources. Manages third-party payors and collection of co-pays. Follows through on routine tasks and general office duties, , faxing, copying, filing, mailings, promptly returning phone calls, taking and distributing messages, and etc. Responsible for ensuring appropriate front desk inventory is maintained and communicating the need to appropriate staff member. Provide for smooth running of office by setting and revising priorities based on workload and anticipating needs and deadlines. Ensure overall department appearance including the cleanliness of the work area and waiting room as needed. Participates in clerical and administrative cross coverage efforts as needed. Ensure HIPAA compliance is followed. Other duties as required.

Technical Expertise

Experience working in a general office setting (clerical or administrative duties in an office setting) is preferred. Experience working in a healthcare environment is preferred. Experience in computerized scheduling system preferred. Knowledge of medical terminology preferred. Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility. Strong organizational skills with the ability to effectively prioritize multiple tasks. Ability to perform basic math skills to process insurance co-payments. Experience working in -Microsoft Office (Outlook, Excel, Word) or similar software is required.

Education and Experience

Education: A high school diploma or equivalent is required. Certification: None. Years of relevant experience: Relevant (clerical or administrative duties in an office setting) experience is preferred. Years of experience supervising: None.

Status: Onsite

  • Patient Service Representative Outpatient Surgery Center Specialist

    4 weeks ago

    Beachwood, Ohio, United States Akron Children's Full time

    Job Summary:The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services to ensure a positive patient experience. Key responsibilities include developing and maintaining positive relationships with patients and families, performing point-of-service activities, scheduling patient visits, managing...

  • Ambulatory Surgery Nurse

    4 weeks ago

    Beachwood, Ohio, United States Beachwood Family Health and Surgery Center Full time

    Beachwood Family Health and Surgery Center is seeking a skilled Registered Nurse to join our team in Beachwood, OH. As a Registered Nurse in our Ambulatory Surgery department, you will play a vital role in providing high-quality patient care and ensuring a smooth surgical experience for our patients. Why Choose Beachwood Family Health and Surgery...

  • Patient Service Specialist

    1 month ago

    Beachwood, United States Cleveland Clinic Full time

    Cleveland Clinic is recognized in the U.S. and throughout the world for its expertise and care. Our retina team has some of the best clinical outcomes in the field and is passionate about leading the way in research and innovation for retinal diseases. Our team has grown exponentially, and we are seeing more patients than ever with over 360,000 outpatient...

  • Patient Service Specialist

    2 days ago

    Beachwood, United States The Cleveland Clinic Full time

    Job Details. Patient Service Specialist ?Join Cleveland Clinics Beachwood Family Health and Surgery Center where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Beachwood Family Patient, Specialist, Customer Service, Service, Caregiver, Healthcare, Clinic

  • Appointment Center Patient Service Specialist

    4 weeks ago

    Beachwood, United States Cleveland Clinic Full time

    Provides customer service to patients, physicians and other callers in a closely monitored call center environment by, scheduling appointments, verifying insurance data and coordinating clinic wide resources to meet needs and facilitates access.This position is Monday - Friday, 8:00am - 5:00pm.Qualified applicants are required to work on site in Beachwood,...

  • Patient Services Specialist

    1 month ago

    Beachwood, United States Cleveland Clinic Full time

    Join Cleveland Clinic's South Pointe Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This community-based teaching hospital is a prominent figure in the communities in and around Cuyahoga County known for its quality patient-centered care and active participation in...

  • Patient Access Representative

    3 months ago

    Beachwood, United States Cleveland Clinic Full time

    At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health...

  • Patient Services Representative

    2 months ago

    Beachwood, United States Signature Health Full time

    Description At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can-do mindset, then...

  • Patient Service Specialist

    4 weeks ago

    Beachwood, Ohio, United States Cleveland Clinic Full time

    Job SummaryCleveland Clinic's Beachwood Family Health and Surgery Center is seeking a skilled Patient Service Specialist to deliver exceptional patient experiences. As a key member of our team, you will provide proactive and personalized support to patients and their families, ensuring a seamless and welcoming environment.Key ResponsibilitiesInvestigate and...

  • Patient Services Representative

    2 months ago

    Beachwood, United States Signature Health Full time

    Description Patient Service Representative - Float (Position floats to locations in Beachwood, Lakewood, and Maple Heights) At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core...

  • Patient Advocate

    4 weeks ago

    Beachwood, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located on-site at a hospital in Warrensville Heights, OH. The Full Time schedule for this role will be Monday-Friday; 8:30am-5pm with flexibility as needed.Job Summary The purpose of this position is to connect uninsured hospital...

  • Appointment Center Patient Service Specialist III

    1 month ago

    Beachwood, United States Cleveland Clinic Full time

    Appointment Center Patient Service Specialist III - Behavioral HealthJoin the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive...

  • Appointment Center Patient Service Specialist

    1 month ago

    Beachwood, United States Cleveland Clinic Full time

    At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health...

  • Patient Services Representative Float

    4 weeks ago

    Beachwood, United States Signature Health Full time

    Description At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then...

  • Patient Services Representative I

    1 month ago

    Beachwood, United States Midwest Vision Partners Full time

    Patient Services Representative IDepartment: Clinical OperationsEmployment Type: Full TimeLocation: Beachwood OfficeReporting To: Christina CusanoDescriptionGreet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient...

  • Patient Service Specialist

    4 weeks ago

    Beachwood, Ohio, United States Cleveland Clinic Full time

    At Cleveland Clinic, we're dedicated to delivering exceptional patient experiences. As a Patient Service Specialist, you'll play a vital role in ensuring our patients receive the highest level of care. **Key Responsibilities:** * Provide proactive and patient-centered support to patients and families * Utilize the HEART model to investigate, triage, and...

  • Patient Services Representative

    3 weeks ago

    Beachwood, Ohio, United States Signature Health Full time

    Job SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Signature Health. As a Patient Services Representative - Float, you will provide exceptional patient support by ensuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR, and...

  • Patient Services Representative Float Position

    3 weeks ago

    Beachwood, Ohio, United States Signature Health Full time

    Job SummaryWe are seeking a highly skilled Patient Services Representative Float to join our team at Signature Health. As a key member of our patient support team, you will be responsible for providing exceptional patient care and ensuring a seamless registration experience.Key ResponsibilitiesProvide excellent patient support by ensuring thorough completion...

  • Patient Access Representative

    4 weeks ago

    Beachwood, Ohio, United States Cleveland Clinic Full time

    Job SummaryCleveland Clinic Health System is seeking a Patient Access Representative to join our team. As a Patient Access Representative, you will work face-to-face with diverse populations of patients collecting their financial, insurance, medical, and demographic information to complete their registration and leave a positive, lasting impression.This role...

  • Patient Services Coordinator

    1 month ago

    Beachwood, Ohio, United States Midwest Vision Partners Full time

    Patient Services Representative Job DescriptionWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Midwest Vision Partners. As a key member of our clinical operations team, you will be responsible for providing exceptional patient care and ensuring a smooth flow of communication between patients,...