Patient Access Representative
7 days ago
A caregiver in this position works Day/Evening/Night/Weekend shifts, from 7:00am"3:30pm. Join Cleveland Clinic's South Pointe Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This community-based teaching hospital is a prominent figure in the communities in and around Cuyahoga County known for its quality patient-centered care and active participation in community programs, events, and volunteer activities. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.Patient Access Representatives provide a comprehensive set of business and financial related services during the patient access process on the day the patient arrives at South Pointe Hospital to receive healthcare services. You will work face-to-face with diverse populations of patients collecting their financial, insurance, medical, and demographic information to complete their registration and leave a positive, lasting impression. When working as a Patient Access Representative, you will be able to experience the healthcare field both inside and outside of clinical positions.The ideal future caregiver is someone who: Has experience in customer service and registration. Is outgoing, reliable and detail oriented. Is comfortable and confident when speaking to patients in medical settings. Thrives working both independently and as part of a team. Utilizes the resources provided to them.Cleveland Clinic will support you as you enhance your customer service skills and advance your career by offering tuition reimbursement and endless learning and growth opportunities. This role can include different career paths and leadership development opportunities down the line.At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.Responsibilities:Performs registrations by completing an accurate face to face interview to obtain demographic, insurance, medical and financial information.Cross-trained to staff all areas of Patient Access at any facility, including but not limited to, Front Desk, Admitting Office, ED and Cashier.Maintains productivity and quality standards.Functions as a Super User.Acts as a resource for training of new team members and during the implementation of new processes.Provided registration and cash collection access in Epic.Other duties as assigned.Education: High school diploma or equivalent.Certifications: None plexity of Work: Basic PC software application knowledge and ability to use multiple data systems required.Demonstrated knowledge of medical terminology sufficient to understand physician orders or completion of course within 1 year.Must be detail oriented.Excellent communication, organizational and interpersonal skills required.Must be able to multi-task and maintain composure in difficult situations in a fast paced environment.Demonstrates a positive and professional approach and communicates effectively with customers and team members.Work Experience: Minimum of 2 years of experience in a customer facing role with in person or phone contact.An Associates degree may substitute for up to one year of the stated experience.A Bachelors degree my substitute for up to two years of the stated experience.Physical Requirements: Ability to communicate and exchange accurate information.Ability to perform work in a stationary position for extended periods.Ability to work with physical records or operate a computer or other office some locations, ability to travel throughout the hospital some locations ability to move up to 25 lbs.Personal Protective Equipment: Follows standard precautions using personal protective equipment as required.Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
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Patient Services Representative
1 week ago
Beachwood, United States Signature Health Full timeDescription At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then...
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Patient Services Representative
3 months ago
Beachwood, United States Signature Health Full timeDescription Patient Service Representative - Float (Position floats to locations in Beachwood, Lakewood, and Maple Heights) At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core...
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Patient Services Representative
3 months ago
Beachwood, United States Signature Health Full timeJob Type Full-time Description At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a...
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Patient Services Representative Float
2 weeks ago
Beachwood, United States Signature Health Full timeDescription At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then...
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Patient Services Representative Float
2 months ago
Beachwood, United States Signature Health Full timeDescription At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then...
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Patient Services Representative Float
3 weeks ago
Beachwood, United States Signature Health Full timeJob Type Full-time Description At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a...
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Patient Service Specialist
2 months ago
Beachwood, United States Cleveland Clinic Full timeCleveland Clinic is recognized in the U.S. and throughout the world for its expertise and care. Our retina team has some of the best clinical outcomes in the field and is passionate about leading the way in research and innovation for retinal diseases. Our team has grown exponentially, and we are seeing more patients than ever with over 360,000 outpatient...
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Beachwood, United States Akron Children's Full timeNew Outpatient Surgery Center Site: Hire Date will be June 2024 Summary: The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience. ...
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Patient Services Coordinator
6 days ago
Beachwood, Ohio, United States Signature Health Full timeJob SummarySignature Health is seeking a highly skilled Patient Services Representative to join our team. As a Patient Services Representative, you will play a critical role in providing excellent patient support by ensuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR,...
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Full Time Patient Service Representative
3 weeks ago
Beachwood, United States University Hospitals Urgent Care Full timeWe have a full time, front desk/medical receptionist position open at our Chagrin/Beachwood location. Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis two weeks in advance.Job descriptionThe Patient Service Representative is the first...
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Full Time Patient Service Representative
1 month ago
Beachwood, United States University Hospitals Urgent Care Full timeWe have a full time, front desk/medical receptionist position open at our Chagrin/Beachwood location. Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis two weeks in advance.Job description The Patient Service Representative is the first...
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Patient Services Specialist
2 months ago
Beachwood, United States Cleveland Clinic Full timeJoin Cleveland Clinic's South Pointe Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This community-based teaching hospital is a prominent figure in the communities in and around Cuyahoga County known for its quality patient-centered care and active participation in...
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Patient Care Specialist
7 days ago
Beachwood, Ohio, United States Lifepoint Health Full timeAbout Highland SpringsLifepoint Behavioral Health is a nationally recognized healthcare organization with a diverse delivery network spanning across the country. Our goal is to provide compassionate behavioral health services, including crisis stabilization, inpatient care, and outpatient treatment for acute mental health and substance use disorders.Salary &...
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Patient Service Specialist
7 days ago
Beachwood, United States Cleveland Clinic Full timeAt Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health...
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Patient Care Coordinator
1 week ago
Beachwood, Ohio, United States Lifepoint Health Full timeCompany OverviewLifepoint Health is a nationally known healthcare organization with a diversified delivery network of facilities across the country.We specialize in compassionate behavioral health services, including crisis stabilization, inpatient care, and outpatient treatment for acute mental health and substance use treatment.Our philosophy is built on a...
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Patient Service Specialist
6 months ago
Beachwood, United States Cleveland Clinic Full timeJoin the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of...
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RN Patient Navigator Ctrs of Excellence
3 weeks ago
Beachwood, United States University Hospitals Full timeA Brief OverviewRN Patient Navigators provide high-touch customer service to UH customers, building strong relationships while helping them navigate the healthcare system.What You Will DoCoordination of care and access of specialty and general medicine care and screening.Community resource referral, patient education, and navigation/entry point in to...
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Patient Care Specialist
1 week ago
Beachwood, Ohio, United States Lifepoint Health Full time**Company Overview**Lifepoint Behavioral Health is a nationally recognized healthcare organization with a diverse delivery network spanning coast to coast.We are committed to providing compassionate behavioral health services, including crisis stabilization, inpatient care, and outpatient treatment for acute mental health and substance use disorders.Our...
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Caregiver for Behavioral Health Patients
1 week ago
Beachwood, Ohio, United States Lifepoint Health Full time**About Lifepoint Health**Lifepoint Health is a nationally recognized healthcare organization dedicated to providing compassionate behavioral health services. With a diversified delivery network of facilities across the country, we are committed to improving the lives of our patients and their families.**Job Summary**We are seeking a passionate and...
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RN Patient Navigator Ctrs of Excellence
4 weeks ago
Beachwood, United States University Hospitals Full timeDescription A Brief Overview RN Patient Navigators provide high-touch customer service to UH customers, building strong relationships while helping them navigate the healthcare system. What You Will Do Coordination of care and access of specialty and general medicine care and screening. Community resource referral, patient education, and navigation/entry...
