Technical Service Representative
19 hours ago
TEKsystems is seeking a Technical Service Representative to join their team. This role involves providing technical support to patients and caregivers via phone calls, with an average of 30-50 calls per day. The ideal candidate will have high customer service experience, some technical knowledge, and call center experience.
About the Role
This position offers a unique opportunity to work in a fast-paced environment, utilizing strong communication skills to resolve technical issues. As a Technical Service Representative, you will be responsible for connecting patients and caregivers with the necessary support, ensuring a positive experience.
Responsibilities
- Provide technical support via phone calls to patients and caregivers
- Utilize strong customer service skills to resolve technical issues
- Work collaboratively with the team to ensure seamless service delivery
Requirements
- High customer service experience (taking calls from patients)
- Some technical experience (entry-level technical service skills)
- Call center experience (average time between calls: 1:45 minutes)
What We Offer
- Competitive salary ($40,000 - $55,000 per year)
- Opportunity to work in a dynamic environment with a growing company
- Professional development opportunities for career growth
How to Apply
If you are a motivated individual with excellent customer service skills and technical knowledge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
-
Technical Support Specialist
3 weeks ago
Beachwood, Ohio, United States TEKsystems Full timeJob DescriptionTEKsystems is seeking a skilled Service Desk Agent to join their team. In this role, you will provide technical support to patients and caregivers via phone calls, ensuring timely and effective resolution of their technology needs.Key Responsibilities:Respond to inbound phone calls from patients and caregiversProvide technical support for...
-
Beachwood, Ohio, United States Tremco Construction Products Group, Inc. Full timeOverview of Tremco Commercial Sealants and Waterproofing DivisionTremco Commercial Sealants and Waterproofing Division is a leading provider of innovative solutions for new construction and restoration projects. Our products include sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories, and more.Job Summary:We are seeking an...
-
Technical IT Support Specialist
7 days ago
Beachwood, Ohio, United States Encore Strategic Full timeJob Title: Technical IT Support SpecialistWe are seeking a skilled Technical IT Support Specialist to join our team at Encore Strategic. As an L1 IT Technician, you will be responsible for troubleshooting and resolving technical issues for our clients.Key Responsibilities:Provide technical support via email, phone, and on-site visits to 100+ SMB'sMaintain...
-
Sales Development Representative
3 weeks ago
Beachwood, Ohio, United States Tremco Construction Products Group, Inc. Full timeJob OverviewTremco Construction Products Group, Inc. is a leading manufacturer of construction products and technologies. Our company operates 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites across North America.Sales Position DescriptionWe are seeking an experienced Sales Development Representative to join our team in this...
-
Technical Support Associate
2 weeks ago
Beachwood, Ohio, United States TEKsystems Full timeExplore a role with TEKsystems, where you can gain valuable experience as a Service Desk Agent.We are seeking a highly skilled individual to join our team in Beachwood, Ohio.This is a 1-month long project, offering the opportunity to work with our clients and develop your technical skills.The ideal candidate will have strong customer service experience, both...
-
Technical Support Specialist
3 weeks ago
Beachwood, Ohio, United States TEKsystems Full timeJob SummaryWe are seeking Technical Support Specialists to join our team in a 12-week project supporting the launch of training labs. As a key member of our team, you will provide on-site technical support to practitioners undergoing Epic training.About the ProjectThe project aims to support the training of 30,000 practitioners across 26 dedicated training...
-
Automotive Sales Representative
7 days ago
Beachwood, Ohio, United States Infiniti of Beachwood Full timeAbout the RoleAs an Automotive Sales Representative at Infiniti of Beachwood, you will have the opportunity to work with a premier luxury dealership in Beachwood, Ohio. Your primary responsibility will be to engage with customers and build lasting relationships while providing exceptional customer service. With a passion for automobiles and strong product...
-
Sales Representative
7 days ago
Beachwood, Ohio, United States Urban Outfitters Full timeUrban Outfitters is seeking a Sales Representative to drive sales through exceptional customer service. As a member of our team, you will:About the RoleWe're looking for someone who can provide personalized service to customers in a real and authentic way. This includes initiating conversations, sharing advice, and product knowledge to create a memorable...
-
Vision Care Representative
7 days ago
Beachwood, Ohio, United States EssilorLuxottica Full timeJob Title: Vision Care RepresentativeSalary Range: $40,000 - $50,000 per yearCompany Overview:Luxottica, a leading eyewear manufacturer, has partnered with Essilor to form EssilorLuxottica, a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. We are committed to delivering high-quality products and exceptional...
-
Customer Experience Representative
7 days ago
Beachwood, Ohio, United States AT&T Full timeJob DescriptionThe Customer Experience Representative is a key member of our team, responsible for delivering exceptional customer experiences and driving sales growth. This includes meeting sales targets, earning commissions, and providing personalized service to our customers.
-
Customer Service Representative
7 days ago
Beachwood, Ohio, United States CVS Health Full timeJob ResponsibilitiesAs a Store Associate at CVS Health, you'll be responsible for:Providing exceptional customer service by greeting customers, answering questions, and resolving issues promptlyProcessing transactions accurately and efficiently, including handling cash, checks, and credit card transactionsMaintaining a clean and safe store environment,...
-
Patient Services Coordinator
3 weeks ago
Beachwood, Ohio, United States Signature Health Full timeJob SummarySignature Health is seeking a highly skilled Patient Services Representative to join our team. As a Patient Services Representative, you will play a critical role in providing excellent patient support by ensuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR,...
-
IT Help Desk Lead
3 weeks ago
Beachwood, Ohio, United States MSP Hire, Inc. Full timeJob OverviewWe are seeking an experienced IT Help Desk Lead to join our team at MSP Hire, Inc. in Cleveland, Ohio.Company OverviewMSP Hire, Inc. partners with small and mid-sized businesses, delivering Managed IT Services, IT Support & Consulting, and cloud and mobile technology integration.Our focus is on helping clients reach their goals while optimizing...
-
Experienced Sales Representative
3 weeks ago
Beachwood, Ohio, United States Class 1 Pavers and Remodelers LLC Full timeAbout This OpportunityWe are seeking a skilled sales representative to join our team at Class 1 Pavers and Remodelers LLC, a reputable business with strong name recognition in Cleveland, Ohio. As a sales professional, you will have the opportunity to work outdoors, be independent, and create your own schedule.Salary: The estimated salary for this role is...
-
Service Desk Support Specialist
3 weeks ago
Beachwood, Ohio, United States TEKsystems Full timeJob DescriptionAs a Service Desk Agent at TEKsystems, you will be responsible for providing high-level customer service to clients via phone calls, addressing their technology support needs, and resolving issues in a timely and efficient manner.Key ResponsibilitiesRespond to inbound phone calls from clients regarding their technology support needs.Provide...
-
Client Services Assistant
7 days ago
Beachwood, Ohio, United States Attain Behavioral Health Full timeAbout Us: Attain Behavioral HealthAt Attain Behavioral Health, we are dedicated to providing high-quality care and support to our clients. We value employees who share our commitment to excellence and are passionate about making a difference in the lives of others.Job Overview:We are seeking a highly skilled and compassionate individual to join our team as a...
-
Resort Front Desk Representative
7 days ago
Beachwood, Ohio, United States Residence Inn Cleveland Beachwood Full timeJob SummaryWe are seeking a Resort Front Desk Representative to join our team at Residence Inn Cleveland Beachwood. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences from arrival to departure.Key Responsibilities:Ensure seamless check-in and check-out experiences for guests.Handle requests and...
-
Customer Service Ambassador
4 weeks ago
Beachwood, Ohio, United States Choolaah Full timeWe are an award-winning, fast-growing restaurant company looking for extraordinary individuals to join our team. As a Customer Service Ambassador at Choolaah, you will be the face of our brand, providing exceptional service to our guests while striving to transform their lives.Our starting pay rate is $13-$15/hour + Tips ($3+/hour). You'll also enjoy a fun...
-
Beachwood, Ohio, United States Master Builders Solutions Full timeJob Title: Senior Salesforce Field Service Implementation LeadSalary: $150,000 - $220,000 per yearAbout the Role:We are seeking an experienced Senior Salesforce Field Service Implementation Lead to join our team. The ideal candidate will have a proven track record of managing complex projects and leading cross-functional teams in a service management or...
-
Beachwood, Ohio, United States Tremco Construction Products Group, Inc. Full timeCompany OverviewTremco Construction Products Group, Inc. is a leading provider of innovative construction solutions. Our company brings together a range of expertises, including commercial sealants and waterproofing, roofing and building maintenance, barrier solutions, and more.Job Description: Technical Sales RepresentativeWe are seeking a highly skilled...