HR Shared Services Specialist

3 weeks ago

San Jose, United States Cupertino Electric Full time

For nearly 70 years, Cupertino Electric, Inc. (CEI) has been powered by people who’ve built a reputation for delivering high-profile, complex projects. Real, tangible things that alter the landscape and improve lives. But even more than that, we’ve built a reputation for integrity. We’re problem solvers and innovation seekers. We’re team players and safety fanatics. And we always—always—do the right thing. Even when no one is looking. Because what we do here is important, but how we do it is everything.

THE PEOPLE TEAM

To be a truly great company, you need great people, and you need to put them first. The People Team at Cupertino Electric helps employees create and achieve unlimited possibilities for themselves and the company. With services like internal communications, marketing, talent management, employee relations, and total rewards, the People Team supports the nearly 4,000 employees at CEI who safely engineer and build complex commercial, data center and energy projects across the United States.

ABOUT THE ROLE

The HR Shared Services Specialist will play a crucial role in maintaining our Human Resources Information System (HRIS). You will be responsible for ensuring data accuracy, system functionality, and providing support to HR and other departments in leveraging HR technology to enhance business processes.

SCOPE:

The HR Shared Services Specialist provides technical systems support. The HR Shared Services Specialist assists with system implementation, maintenance, data entry, and updates for HRIS and other HR systems. The HR Shared Services Specialist will also provide customer care support for HR applications.

System Maintenance:

Ensures HRIS data integrity and accuracy.Perform regular audits to identify and resolve data discrepancies. Collaborate with IT to troubleshoot and resolve system issues promptly.

Data Management:

Maintain the integrity of employee data within the HRIS. Update and maintain employee records, ensuring compliance with data protection regulations. Generate reports to support HR and business decision-making processes.

User Support:

Provide user support and training on HRIS functionality to HR staff and other end-users. Troubleshoot and resolve user issues, escalating as needed to ensure timely resolution.

System Enhancements:

Collaborate with HR Shared Services Manager and IT teams to identify system enhancement opportunities. Test and implement system upgrades, patches, and new features.

Compliance and Security:

Ensure HRIS compliance with data protection laws and regulations. Implement and enforce security measures to protect sensitive employee data.

Documentation:

Maintain thorough and up-to-date documentation of HRIS processes and procedures. Develop training materials and guidelines for end-users.

Data Audits and Process Improvement:

Audit and reconcile data inconsistencies. Assist in maintaining data integrity through automated data audits. Assist with process improvements by providing innovative solutions.

System Maintenance/Training & Support:

Develop user procedures, guidelines, and documentation. Assist in testing HRMS system upgrades or patches. Assist with troubleshooting and resolving systems issues. Provide support to end-users, troubleshoot issues, and offer solutions related to HRIS data and reporting. Assist with maintaining integrity and accuracy of data in JDE and other related-HR systems. Other duties as assigned.

Compliance Reporting

Prepare and fulfill regulatory and compliance reporting requirements. Fulfill data requests from the HR team and internal clients. Assist in key reporting initiatives and analytics projects required by leadership. Support internal and external audits by providing accurate and complete HR data. Collaborate with the HR Services team to understand reporting requirements and translate them into meaningful reports. Research and troubleshoot data issues to ensure data quality. Other ad-hoc reporting as needed to support the team.

Complexity

Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.

Supervision

Normally receives general instructions on routine work, detailed instructions on new projects or assignments.

ABOUT YOU

Demonstrated dependability and sense of urgency.Highly resourceful team-player with the ability to work autonomously. Proficiency with or the ability to quickly learn the organization’s HRIS.Technology (specifically in HR) and Office applications (Outlook, Word, Excel, Powerpoint)Communications (written, verbal, interpersonal)Ability to work in a fast-paced and changing environment.Ability to respond to often changing business priorities with flexibility.Able to read, write, speak, understand and satisfactorily communicate with others in person, overthe phone and via emailAdvanced time management and analytical skills.Solid technical background with understanding and hands-on experience.Knowledge of HR processes and some proficiency in HRIS systems and HR analytics toolsProven analytical and problem-solving skillsExceptional attention to detailAbility to understand complexities and nuances with reporting using different data sources and sharing the reports with different security groups.Effective written and verbal communication skills, including the ability to explain data and findings to a non-technical audience.Demonstrated ability to work autonomously and collaboratively in a team environmentAbility to manage multiple assignments/projects and timelinesPrevious exposure to project-related activities through dynamic participation in system-related projectsAbility to handle confidential and sensitive information with discretion and professionalismSelf-motivated with solid organizational, planning and follow-up skills.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education:Bachelor’s Degree in Business Administration or similar related fields. HRIS certification (e.g., PHRi, SPHRi) is preferred.

Experience:Two (2) years of data analysis experience, preferably in HR shared services operations management, HR program management. Experience with system implementations or upgrade projects, preferred.

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PLEASE NOTE: CEI will never ask for any money or financial information from applicants during the hiring process. To learn more about "job scams" how to avoid them,

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