Materials Supervisor

Found in: Talent US C2 - 1 week ago

Schiller Park, United States Gate Gourmet Full time

We’re looking for motivated, engaged people to help make everyone’s journeys better.

The position is responsible for supervising employees that maintain production standards to meet customers’ requirements. Duties include scheduling and ensuring productivity, labor controls and efficiency standards. Must ensure quality and customer service is maintained at the highest level on a daily basis.

Main Duties and Responsibilities:

Ensures unit maintains production standards Responsible for safety, quality and compliance to customer specifications and regulatory requirements and company policy and procedures Ensures Labor Controls are in place and are effective Ensures interdepartmental communication occurs regularly Work with management staff to improve performance of the unit Prepares management reports (ex. attendance, HAACCP and labor) reports as required. Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions. Manages work flow balancing - - the division of responsibilities amongst employees on each shift Determines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.) In conjunction with department leaders determines number of employees needed by shift Ensures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed. Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses. Monitors daily manpower planning and schedules employees.  Responsible for employee retention and reducing employee turnover. Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s). Reviews and ensures employees in chain of command are in correct cost centers and correct job titles. Reviews and ensures union represented employees’ pay rates are correct based on wage scales and seniority. Compliance with all company required policies, procedures and processes including but not limited to required training

Qualifications

Education:

High School Diploma or GED required. Associates degree preferred.

Work Experience:

2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferred

Technical Skills: (Certification, Licenses and Registration)

Must have strong and effective leadership skills, and the ability to successfully manage a staff of 30+ hourly employees. Current or previous labor relations experience is a plus, but not required. Candidate must be comfortable with all levels of employees and have the ability to drive positive program change. Ability to train others required. Must have the ability to give negative and positive feedback to employees on a daily basis. Excellent time management skills required. Ability to handle multiple tasks without losing focus on priorities. Strong organizational, analytical, communication and leadership skills required. Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance. Basic computer skills with working knowledge of Microsoft Office products required. Ability to obtain ServSafe Certification required. ServSafe Certified preferred

Language / Communication Skills:

Expresses oneself clearly and effectively when speaking and writing to individuals and groups; listening attentively and insuring communication is understood by all parties involved Bi-lingual in English and Spanish/Chinese Mandarin/ Vietnamese/Hindi/Polish a plus.

Job Dimensions

Geographic Responsibility: USA

Type of Employment: Full-Time

Travel %: No

Exemption Classification: Exempt

Work Environment / Requirements of the Job: Normal work environment

Budget / Revenue Responsibility: USD

Gate Group Competencies Required to be Successful in the Job:

Thinking – Information Search and analysis & problem resolution skills Engaging – Understanding others, Team Leadership and Developing People Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

We treat each other with respect and we act with We communicate and keep each other informed We put our heads together to problem solve and deliver as a team We have for our work and we pay attention to the little details We foster an environment of , take responsibility for our actions and learn from our mistakes We do what we say we will do, when we say we are going to do it We care about our coworkers, always taking an opportunity to make someone’s day better

If you want to be part of a team that helps make travel and culinary memories, join us

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