National Account Manager; U.S. Employer

2 weeks ago


Charlotte, United States The Cigna Group Full time

**Incumbent will be required to work onsite 3 days a week in one of these office locations: Sunrise, FL, Tampa, FL, Atlanta, GA, or Charlotte, NC.

The National Account Manager (NAM) will have responsibility of overall operational performance strategy and execution for Cigna clients with 3,000+ employee lives. Primary responsibilities include development and execution of broad service strategy in support of large client global benefit programs, wellness, and employee relation goals; as well as Cigna persistency, membership growth, and earnings targets. The NAM effectively manages business relationships, collaborates, and communicates across all product/operational lines to ensure that systems and processes are in place to meet client/customer needs, and drive efficiency for the organization, segment, and team.

Role Components

  • Support the organization to achieve net medical membership growth, profitability and persistency objectives through effective service oversight, account retention and management strategies
  • Effectively collaborates with Advocacy partners on benefit, service, and relational strategies targeting enhanced customer and client experience
  • Maintains market/competitive knowledge on service trends and differentiators – can “sell” Cigna service & tools in a retail setting and/or client discussion
  • Effectively collaborates with National Account Executive (NAE) on broad account retention, growth, and satisfaction strategies (multi-product/operational collaboration for operations, network, marketing, product, Health Care Reform etc.) drives inclusion of case installation, product and service partners where appropriate
  • Collaborates with National Account Executive on renewal activities, to include RFP involvement, geo access reporting/analysis, etc.
  • Develop/maintain “trusted-advisor” relationships with clients and consultants; by proactively engaging in needs and goals discussions, and then leverages Cigna's capabilities and services to differentiate Cigna from the competition
  • Maintain in-depth knowledge of Cigna products/services across all product lines (HealthCare, Dental, Behavioral, Cigna Group Insurance, Pharmacy, Medical and Condition/Disease Management, Lifestyle Management Programs, Incentive Programs, Cigna Global, etc.)
  • Maintains current knowledge of Health Care Reform (legislation/compliance rules) and can confidently and effectively articulate impacts for the client, and Cigna
  • Lead in managing dental reporting requests to include analytics and presentation
  • Develop/implement consumerism strategies for target accounts to drive enrollment growth and facilitate meaningful customer behavior change and through health advocacy& cost transparency. Includes detailed communication campaigns and event participation as applicable
  • Maintains basic understanding and conceptual application of underwriting principals
  • Effectively leverages resources to fulfill client onsite needs, offers creative and effective solutions to drive optimal client outcomes and satisfaction while balancing Cigna cost
  • Represents Cigna well in market based events (client & consultant forums, annual enrollment, etc.)
  • Lead in managing health care provider (HCP) network and client specific network (CSN) activities and communication

Qualifications

  • College Degree or a minimum of 5+ years equivalent related experience
  • Proficient knowledge (min of 3+ years) in healthcare / managed care business; to include many or all of the following: product knowledge, underwriting principals, risk and financial analysis skills, marketing processes, sales practices, account management and knowledge of administrative operations
  • Ability to travel within the United States as needed, could be as high as 25%.
  • Ability to obtain appropriate license.
  • Excellent communication, negotiation, influencing skills; exhibits courage
  • Strategic and financial savvy; ability to partner with NAE to grow book of business
  • Demonstrated planning/organizational skills; ability to plan for both the long and short term; drive priorities and results
  • Demonstrated ability to foster strong working relationships; demonstrates leadership within a heavily matrixed environment




  • Charlotte, United States Husqvarna Group Full time

    The Associate National Account Manager will profitably manage the sales activities of strategic retail accounts at Husqvarna Group. Assist in achieving product placement, yearly sales targets, margins and on-line activities. Collaborate and work with the buyers to implement programs, promotions, and new products. Establish a rapport and relationship with key...


  • Charlotte, United States Electrolux Group Full time

    **National Account Manager Lowes Cooking** **National Account Manager Lowes Cooking** **Sales** **Full Time** **Charlotte, Nc** **2022-04-13** **A REGULAR DAY AT WORK (ESSENTIAL DUTIES):** For us going to work every day has an even greater purpose than putting the latest product or technology on the market. Its about improving the everyday lives of...


  • Charlotte, United States Creative Financial Staffing (CFS) Full time

    Job DescriptionJob DescriptionJob Opportunity: Employment SpecialistPosition: Employment SpecialistLocation: Lansing, MIHours: Monday - Friday, 8:00 AM - 5:00 PMCompensation: $18 per hourResponsibilities:Partner with Insurance AgencyJob Search SupportCustomer ServiceQualifications:Must Have:Strong customer service skills, able to interact...


  • Charlotte, United States Ab Electrolux Full time

    Electrolux By creating desirable solutions and great experiences that enrich people’s daily lives and the health of our planet, we at Electrolux want to be a driving force in delivering enjoyable and sustainable living. We go to work every day determined to shape living for the better – for our customers and for the health of our planet. Because of that,...


  • Charlotte, United States Medsurg Sales Staffing Full time

    Job DescriptionJob DescriptionAnall-inclusive medical manufacturing company is looking for a National SalesManager to develop and implement an effective sales strategy. This company already has in placemanufacturing, logistics, and distribution. You will be responsible forcreating, planning, and executing salesstrategies. Need someone creative tohelp grow...


  • Charlotte, United States Sherpa | Recruiting, Staffing & Consulting Full time

    Compensation: $80-90k Job Overview Job Overview – Accounting & Financial Reporting Manager – 32170 New position with growing company in South Charlotte, including Accounting, Reporting and Analysis. Great work/life balance! High visibility, working with an excellent mentor. Responsible for accounting functions of the organization, including journal...


  • Charlotte, United States Brookfield Renewable Full time

    Deriva Energy, a portfolio company of Brookfield Renewable U.S., who is a nationwide leader in sustainable energy provides wind, solar, resilient backup power, and managed energy services to over 1,000 projects across the U.S., with a total electric capacity of more than 5,100 megawatts of nonregulated renewable energy is seeking a Technical Accounting...

  • Account Manager

    1 week ago


    Charlotte, United States Jan Pro Charlotte Region Full time

    Job Description for Business Account Manager This exciting role is the perfect opportunity to join one of the fastest growing franchise brands in the world, ranked the #1 commercial cleaning franchise brand 14 years in a row by Entrepreneur Magazine. ABOUT JAN-PRO Franchise Development Jan-Pro of Charlotte is pleased to announce an opening in our growing...

  • Accounting Manager

    2 weeks ago


    Charlotte, United States Colliers Full time

    Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our...

  • U.S. Private Bank

    4 days ago


    Charlotte, United States JPMorgan Chase Bank, N.A. Full time

    U.S. Private Bank - Private Banker - Executive Director or Vice President Charlotte, NC Mar 06, 2024 Accounting Executive Finance Job Description We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P. Morgan's U.S. Private Bank. If you have an...

  • Account Manager

    1 week ago


    Charlotte, United States Jan Pro Charlotte Region Full time

     Job Description for Business Account ManagerThis exciting role is the perfect opportunity to join one of the fastest growing franchise brands in the world, ranked the #1 commercial cleaning franchise brand 14 years in a row by Entrepreneur Magazine.  ABOUT JAN-PRO Franchise DevelopmentJan-Pro of Charlotte is pleased to announce an opening in our growing...

  • Account Manager

    1 week ago


    Charlotte, United States Jan Pro Charlotte Region Full time

     Job Description for Business Account ManagerThis exciting role is the perfect opportunity to join one of the fastest growing franchise brands in the world, ranked the #1 commercial cleaning franchise brand 14 years in a row by Entrepreneur Magazine.  ABOUT JAN-PRO Franchise DevelopmentJan-Pro of Charlotte is pleased to announce an opening in our growing...


  • Charlotte, United States District Partners LLC Full time

    District Partners is engaged by a leading global manufacturer of asphalt machinery to help them hire an Accounting Manager.This role collaborates closely with the Controller to engage in strategic financial planning, conduct annual budgeting, pursue working capital enhancements, provide monthly financial forecasts, conduct variance analysis with detailed...


  • Charlotte, United States Swift Management Group Full time

    Job DescriptionJob DescriptionSwift Management Group is currently seeking an entry level professional to train as a Junior Account Manager in our Charlotte location. The Junior Account Manager will serve as a liaison between client and consumer, actively seeking out potential sales opportunities and qualifying leads for new accounts. This individual should...


  • Charlotte, United States District Partners LLC Full time

    District Partners is engaged by a leading global manufacturer of asphalt machinery to help them hire an Accounting Manager.  This role collaborates closely with the Controller to engage in strategic financial planning, conduct annual budgeting, pursue working capital enhancements, provide monthly financial forecasts, conduct variance analysis with detailed...

  • Area Manager

    4 days ago


    Charlotte, United States National Seating & Mobility Full time

    Company Description: At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client's lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility...


  • Charlotte, United States Medline Industries Full time

    At Medline, people come first-we seek individuals who care about customers and who can cultivate genuine, long-standing relationships. One of the best representations of that is our Post-Acute sales team. Our team strives to provide not only the highest quality products for those who need additional medical support, but also the highest quality service when...


  • Charlotte, United States Medline Full time

    At Medline, people come first—we seek individuals who care about customers and who can cultivate genuine, long-standing relationships. One of the best representations of that is our Post-Acute sales team. Our team strives to provide not only the highest quality products for those who need additional medical support, but also the highest quality service...

  • Account Manager

    6 days ago


    Charlotte, United States BrightView Landscapes Full time

    Description At BrightView, the best teams are created and maintained here.  If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest.  We’re looking for an Account Manager. Can you picture yourself here?Here’s what you’d do:You’d be the primary contact for your clients,...


  • Charlotte, North Carolina, United States District Partners LLC Full time

    District Partners is engaged by a leading global manufacturer of asphalt machinery to help them hire an Accounting Manager. This role collaborates closely with the Controller to engage in strategic financial planning, conduct annual budgeting, pursue working capital enhancements, provide monthly financial forecasts, conduct variance analysis with detailed...