Quote to Cash Product Manager

3 weeks ago


San Francisco, United States OpenAI Full time

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Revenue Operations team is responsible for equipping and enabling the Go To Market (GTM) as they seek to help customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Customer Success, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

Our GTM team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. We are seeking a dynamic and experienced Quote to Cash Product Manager to support the implementation of a CPQ application and assume ownership of the ongoing roadmap of CPQ and its relevant integrations.

You will be a key player in building the foundational infrastructure to enable a world class GTM organization that helps customers evolve their industries with AI. You’ll work cross-functionally with sales, finance, and legal teams to define and implement a scalable and repeatable user experience for our GTM stakeholders as they go about their day to day order execution and deal management workflows.

In this role, you'll:

Be responsible for the implementation and continuous improvement of a CPQ application to be used by the global B2B sales teams at OpenAI.

Partner with cross-functional team members in Revenue Operations and GTM Systems to ensure that the ongoing CPQ roadmap is reflective of GTM needs as well as any planned updates to the pricing and packaging of OpenAI’s B2B offerings.

Collaborate with Finance and Legal to ensure that all requisite approvals and related processes are maintained and upheld via CPQ.

Manage external resources tasked with configuring updates to CPQ and communicate timelines on relevant projects and work streams to internal stakeholders.

You might thrive in this role if you have: 

Experience with CPQ applications at an enterprise SaaS company, consumption based company, or scaling B2B tech company.

Proven track record of managing roadmaps, external resources and other matters related to GTM technology.

Salesforce Administrator and/or Advanced Administrator certification(s)

International Experience: OpenAI operates globally, therefore experience working in international markets or a good understanding of global business practices can be a plus

Prior experience or familiarity in the AI industry



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