Customer Service Representative Weekends

1 month ago


Grandville, United States Planet Fitness Full time
We are seeking a Customer Service Representative to join our team

Please watch this video to get an understanding of the expectations of the job to ensure this is the right fit for you.

Why you should join Planet Fitness: 


  • Great growth opportunities - we are a dynamic and growing company
  • Set Schedule
  • Medical, Dental and Vision insurance benefits (Full Time positions only)
  • Following 120 days of active employment, you will be eligible for a .50 cent increase.
  • This position has a $1/hour premium added to any hours worked 6:00 PM-6:00 AM. 
  • FREE Black Card Membership
  • 401(k) with generous employer match
  • Profit sharing program
  • Employee Referral Bonus Program
  • A sparkling clean work environment (where we all pitch in to keep the club pristine)
  • Contribute to changing people's lives every day by helping us create a healthier Planet
  • Work hard play hard with an amazing group of talented, dynamic team members
  • Employee Assistance Program (EAP)
As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience

Some of your responsibilities will include:


  • The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.
Qualifications and Physical Demands:


  • Must be 18 years of age or older.
  • Punctuality and reliability is a must.
  • Customer service experience preferred.
  • Continual standing and walking during your shift.
  • Continual talking to members and potential members in person and on the phone during your shift.
  • Must be able to lift 45 pounds.
Joining the Planet Fitness family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with you co-workers. It means creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative. It means being part of a brand that you can be proud of

Equal Opportunity Employer


 

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.



  • grandville, United States Airgas Full time

    The Customer Service Representative (CSR) provides individual support services for all phases of the order fulfillment process to Airgas customers primarily over the telephone both locally and for remote locations in a region. The CSR promotes long-term customer relationships and provides superior customer service through support to include sales, order...


  • Grandville, United States Airgas Full time

    The Customer Service Representative (CSR) provides individual support services for all phases of the order fulfillment process to Airgas customers primarily over the telephone both locally and for remote locations in a region. The CSR promotes long-term customer relationships and provides superior customer service through support to include sales, order...


  • Grandville, United States Mitch Joseph Farmers Insurance Agency Full time

    Job DescriptionJob Description Join our team at the Mitch Joseph Farmers Insurance Agency as a dedicated Insurance Customer Service Representative (CSR). We are seeking an enthusiastic individual who is passionate about providing exceptional customer service and supporting clients with their insurance needs. As a CSR, you will play a crucial role in ensuring...


  • Grandville, Michigan, United States Taco Bell Full time

    Join Our Team as a Cashier!At Taco Bell, we are looking for enthusiastic individuals to fill the role of Cashier. In this position, you will play a vital role in ensuring our customers have a positive experience. Your responsibilities will include:Delivering Exceptional Service: Strive to meet customer satisfaction by providing prompt and efficient...


  • Grandville, Michigan, United States Mentavi Inc. Full time

    Job OverviewSalary: $18 - $23 per hourAbout Mentavi Inc.: Recognized as one of Michigan's top 50 companies to watch in 2022, Mentavi Health is a premier provider of behavioral health solutions, delivering extensive diagnostic and treatment services nationwide. Our commitment to excellence in compliance, credentialing, and risk management ensures the utmost...


  • Grandville, United States Biolife Plasma Services Full time

    Job Description Please take this to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and...


  • Grandville, United States Suburban Inns Full time

    Job DescriptionJob DescriptionJoin The Inn Crowd! The Holiday Inn Express in Grandville is a fast-paced, high-energy workplace, with endless opportunities for advancement.  Come join the best team in the Hospitality Industry!​* Guest Service Representative Shift: 2nd Shift * Guest Service Representative Wage: $14.50-15/hour* Guest Service Representative...


  • Grandville, United States Biolife Plasma Services Full time

    By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job...


  • Grandville, United States Takeda Pharmaceutical Company Ltd Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...


  • Grandville, Michigan, United States Adecco US, Inc. Full time

    Adecco US, Inc. is currently seeking skilled individuals for the role of Call Center Representative. This temporary position offers a unique opportunity to engage in various tasks from the comfort of your home.As a Call Center Representative, your responsibilities will include conducting political outreach, surveys, and fundraising initiatives. This...


  • Grandville, Michigan, United States Kid-to-Kid Wyoming Full time

    Position OverviewAre you passionate about fashion and enjoy assisting others? At Kid to Kid, we pride ourselves on being more than just a resale shop. We are a community-focused business that offers cash for gently used children's items and provides affordable options for parents.We are currently seeking both part-time and full-time Retail Sales...


  • Grandville, United States GetixHealth Full time

    SHIFT:7:00am - 4:00pm or 8:00am - 5:00pm EST, Monday - FridayCOMPENSATION:$15 - $18/hr and Quarterly bonus eligiblePosition ResponsibilitiesMedical Collections Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts Gathering information, performing research and resolving customer inquiries Communicate appropriate...


  • Grandville, Michigan, United States Adecco US, Inc. Full time

    Adecco US, Inc. is currently seeking dedicated individuals for the role of Call Center Representative. This temporary position offers a unique opportunity to engage in various outreach initiatives, including political calls, surveys, and fundraising efforts, all from the comfort of your home.The role is part-time, providing flexibility with working hours...


  • Grandville, Michigan, United States Mentavi Inc. Full time

    Job OverviewSalary: $18 - $23 per hourAbout Mentavi Inc.: Recognized as one of Michigan's top companies to watch in 2022, Mentavi Health is a premier provider of behavioral health solutions, delivering extensive diagnostic and treatment services nationwide. Our commitment to excellence in compliance, credentialing, and risk management ensures the utmost...


  • Grandville, Michigan, United States Serra Honda Grandville Full time

    At Serra Honda Grandville, we prioritize your professional growth while ensuring a balanced personal life. Experience a work environment that stands out in the automotive industry. When you join our team, you can anticipate a range of benefits and employee incentives.Key Responsibilities of the Service Specialist:- Welcoming customers in a timely manner-...


  • Grandville, United States Massage Envy Franchising, LLC Full time

    Where Better Careers Begin! Massage Envy Grandville: 4530 Ivanrest Avenue Grandville, MI 49418 Do you have a passion for helping others? At the Massage Envy Grandvillefranchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our...


  • Grandville, United States Bluegreen Vacations Full time

    Address: 3000 44th St SW, Grandville, MI 49418 - Cabela’s in GrandvilleAt Bluegreen Vacations, as a Sales Representative, you will utilize your unique personality and passion to engage and meet face-to-face with potential customers, generate quality leads, and sell our affordable family-friendly mini-vacation getaways.We are looking for a Sales...


  • Grandville, United States Massage Envy Full time

    Overview: Where Better Careers Begin! Massage Envy Grandville: 4530 Ivanrest Avenue Grandville, MI 49418 Do you have a passion for helping others? At the Massage Envy Grandville franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and...


  • Grandville, Michigan, United States Daily Thread Full time

    Job OverviewAs a Sales Floor Associate at Daily Thread, you will play a pivotal role in enhancing the shopping experience through your distinctive approach, enthusiasm for our products, and inviting demeanor. Your primary objective is to establish authentic connections with customers, assisting them in discovering their ideal styles. By collaborating with...


  • Grandville, United States Lamphear Service Company Full time

    Job DescriptionJob DescriptionAre you a professional in the Heating, Ventilation, & Air conditioning (HVAC) industry and looking to join a team of professional HVAC individuals? Our team will give you this opportunity! We are offering a full-time permanent opportunity and will equip you with the knowledge to perform your job at the highest standard and a...