Assistant Director People

3 weeks ago

Santa Monica, United States Proper Hospitality Full time

Santa
Monica Proper Hotel



Santa
Monica Proper marries the elevated design of Kelly Wearstler with a 1920’s
landmark building and new contemporary architecture. There are 267 guest rooms
and suites, many with terraces, embody the relaxed sophistication of the
California lifestyle, with interiors inspired by the colors and textures of the
neighboring coastline. Take in the panoramic views from the only rooftop pool
deck in Santa Monica, choose from multiple dining options, indulge in a
treatment in the first ever Surya Ayurvedic Hotel Spa, or take advantage of
over 24,000 square feet of high design meeting and event spaces. Anything less
just wouldn’t be Proper



Job
Overview



The Assistant Director of People
& Culture is responsible for operating in all human resources functions
including learning and development, employee database maintenance, culture and
colleague relations, payroll and benefits, talent acquisition, performance
management, and onboarding and offboarding. particular facets of P&C
processes such as recruitment, onboarding, and training. This position reports to the Director of People & Culture.



The Assistant Director acts as the client-facing partner to
the management and colleague population of the hotel operation and support
departments. This role provides expertise and direct support in the areas of
colleague relations, performance management, and organizational development.  



The Assistant Human Resources Director
will be the primary point of contact to the assigned internal client base for
assistance with human resources policies, procedures and programs.



Duties/Responsibilities 



•       Partner
with departments to communicate human resources policies, procedures, programs
and laws.



•       Identify
and effectively handle employee relations issues and organizational development
issues.



•       Conduct
internal investigations, respond to employee complaints in collaboration with
site management, and provide a resolution plan to address employee
complaints/concerns.



•       Determine
and recommend employee relations practices necessary to establish a positive
employer-employee relationship and promote a high level of employee morale and
motivation. 



•       Review
the recommendations from management, assist and monitor the implementation of
performance improvement plans and other corrective actions for under-performing
employees.



•       Build
and maintain knowledge of current HR related laws and practices, as well as
internal policies/procedures, and provide suitable interpretation to management
and employees.



•       Assist
with HR-related education/training, communication, and awareness efforts.
Support implementation and training for new HR programs, policies, and
initiatives. 



•       Monitor
onboarding and orientation process while taking a leading role in welcoming new
hires.



·     
Assist in the recruitment process,
such as posting job openings, sending offer letters, and onboarding activities.



·     
Perform
payroll functions to support the People & Culture Coordinator and Payroll
Manager



·     
Act
as the primary custodian for colleague data management and records recovery for
colleagues using ADP and internal platforms



·     
Provide
day to day performance management to managers (e.g. coaching, counseling,
conflict resolution, career development, progressive discipline, separations,
etc.)



·     
Research
and recommend potential technological solutions to enable people support



·     
Handle
colleague inquiries related to Proper policies and procedures, the Collective
Bargaining Agreement, and the Proper handbook



·     
Works
independently and within a team on special nonrecurring and/or ongoing
projects. Acts as project manager for special projects at the request of the
Director of People & Culture



·     
Manage
workers’ compensation policy and procedures including but not limited to
colleague medical treatment assistance, submitting claims and employment
information, reviewing accommodations, managing leaves, etc.



·     
Manage
the leave of absence process for all leaves covered by federal and state laws,
the Proper handbook and the Collective Bargaining Agreement



·     
Compile
and submit reports for various purposes related to People & Culture and
compliance



 



Qualification Standards



Education and Experience



Bachelor’s Degree in Human Resources
management, business management, or related field and 5-7 years of Human
Resources Generalist experience or equivalent combination of education and
experience.



Human Resources Certification(s) preferred



Full-scope HR Generalist experience.
This position has a heavy emphasis in Employee Relations activities. Candidates
must have at least 3 years of experience in working directly with employees and
supervisors during investigations, providing recommendations, and
problemsolving around employee issues.



Experience working with and implementing
HR Information systems and other system platforms related to HR



Familiarity with payroll



Experience in hospitality industry
preferred



Experience working in union environment
preferred



Working knowledge of federal, state (California), and local laws
(Los Angeles / Santa Monica)



Skills



Ability to speak and translate English and Spanish



Excellent written, verbal and social communication skills



A passion for people and colleague
experiences and teamwork



Willingness and ability to represent HR
and Proper in a positive, enthusiastic, and cheerful manner, treating everyone
with respect and every task with thoughtful consideration



Organizational astuteness and people
skills



Ability to analyze organizational
behavior as well as human behavioral characteristics and motivations



Proven ability to build and maintain
partnerships and solid working relationships with management and employees at
all levels.



Action-oriented, with ability to
operate successfully in a fast-paced, dynamic environment, handle adversity and
frequent change, and balance workload and competing priorities.



Ability to work independently, without
daily direction.



Ability to react to change quickly and
effectively and manage additional essential tasks as assigned. 



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