Director of Salesforce Operations

2 weeks ago


Santa Monica, California, United States Metropolis Technologies Full time

Job Title: Director of Salesforce Operations

Location: Los Angeles, New York City, Nashville, Chicago (Hybrid)

The Company

Metropolis is an artificial intelligence company that uses computer vision technology to enable "checkout-free" experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with even greater ease than experienced online. Tomorrow, we will power checkout-free experiences anywhere you go.

The Role

Metropolis is seeking a Director of Salesforce Operations to lead the strategic direction and manage all aspects of Salesforce CRM system to drive sales effectiveness, deployment activities, and support business growth. Reporting directly to the Senior Director, Sales Operations, you will collaborate closely with sales and deployment teams to identify data requirements and optimize Salesforce functionality to ensure alignment with organizational goals.

The Director of Salesforce plays a critical role in creation and reporting of all sales and deployment data within Salesforce, ensuring accuracy and reliability. This role demands a blend of technical proficiency and business insight to provide strategic guidance and recommendations for leveraging Salesforce capabilities to drive sales efficiency and effectiveness.

Responsibilities

Lead the strategic planning, development, and execution of Salesforce initiatives to support sales, marketing, and customer service functions. Own data input processes, establishing and upholding protocols to uphold data accuracy and completeness. Partner with sales leadership to understand business requirements and translate them into Salesforce solutions and enhancements. Manage the Salesforce implementation roadmap, prioritizing projects and initiatives based on business impact and ROI (Return on Investment). Collaborate with cross-functional teams, including sales, marketing, IT (Information Technology), and finance, to drive alignment and integration of Salesforce with other business systems and processes. Design and implement Salesforce configurations, customizations, and enhancements to meet evolving business needs and requirements. Develop and maintain Salesforce reports, dashboards, and analytics to provide actionable insights and support data-driven decision-making. Drive user adoption and training initiatives to ensure that sales teams and other users maximize the value of Salesforce. Monitor Salesforce performance and scalability, identifying opportunities for optimization and performance improvement. Lead change management efforts related to Salesforce initiatives, communicating updates and changes to stakeholders, and driving adoption across the organization.

Qualifications

Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field; Master's degree is a plus. Salesforce certification(s) such as Salesforce Administrator, Salesforce Advanced Administrator, Salesforce Developer, or Salesforce Architect are required. Proven experience 6-8 years Salesforce administration, development, and implementation, with a track record of successful Salesforce project delivery. Strong understanding of Salesforce CRM capabilities, features, and best practices, with expertise in Sales Cloud, Service Cloud, and other Salesforce products. Experience leading cross-functional teams and managing Salesforce initiatives from inception to delivery. Excellent project management skills, with the ability to prioritize tasks, manage resources, and meet deadlines in a fast-paced environment. Strong analytical and problem-solving skills, with the ability to understand complex business requirements and translate them into technical solutions. Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization. Familiarity with agile development methodologies and tools (e.g., Scrum, JIRA) is preferred. Ability to thrive in a dynamic, rapidly changing environment and adapt to shifting priorities and requirements. Strong commitment to customer success and delivering high-quality solutions that meet business needs and drive value.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base pay for this position is $140,000.00 to 175,000.00 annually. The actual base pay offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base pay is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more.


  • Director of Food

    6 days ago


    Santa Monica, California, United States Shore Hotel Full time

    PROPERTY:Shore HotelTITLE:Director of Food & Beverage ($110K to $120K)DEPARTMENT:Food and BeverageSTATUS:Exempt, Full Time, RegularSUPERVISED BY:General ManagerSUPERVISES:Food & Beverage Manager, Chef de Cuisine, All Food & Beverage StaffThe Director of Food & Beverage is responsible for directing and organizing the activities of the Department to maintain...


  • Santa Monica, California, United States The Georgian Hotel Full time

    Job SummaryThe Food & Beverage Director is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant Room Service Lounge and Event sales revenues to meet or exceed budget. The...


  • Santa Monica, California, United States DAVITA Full time

    2020 Santa Monica BlvdSte 100, Santa Monica, California, , United States of AmericaDaVita is a dynamic, growing and entrepreneurial company. We are seeking an ambitious, operationally-focused and results-driven leader. If you haven't considered Healthcare before, read on as we think you should. Healthcare Experience is NOT required.For the past 10 years,...


  • Santa Monica, California, United States Metropolis Technologies Full time

    LPosition: Director, Strategic Partner Success Location: Santa Monica, Chicago, Nashville, New York The Company Metropolis is an artificial intelligence company that uses computer vision technology to enable "checkout-free" experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We...


  • Santa Monica, California, United States Neogene Therapeutics Full time

    Pushing the frontier of solid cancer therapy, Neogene Therapeutics is a global, clinical stage biotechnology company built on the premise of innovation and novel paradigm-changing science. Using tumor mutation profiles to engineer fully individualized T cell therapies, Neogene is bringing new hope to address the current limitations of treatments available...


  • Santa Monica, California, United States Wells Group of New York Full time

    This role is the equivalent level to a Controller at a small company. Depending on your experience, this role could be titled "Accounting Manager, Controller Practice", "Sr Accounting Manager, Controller Practice" or "Director, Controller Practice" ABOUT THE COMPANY:We are seeking a Controller with 7-10 years of experience to join our team. Wells Group of...


  • Santa Monica, California, United States Neogene Therapeutics Full time

    Pushing the frontier of solid cancer therapy, Neogene Therapeutics is a global, clinical stage biotechnology company built on the premise of innovation and novel paradigm-changing science. Using tumor mutation profiles to engineer fully individualized T cell therapies, Neogene is bringing new hope to address the current limitations of treatments available...


  • Santa Monica, California, United States Gilead Sciences, Inc. Full time

    For Current Kite Pharma Employees and Contractors:Please log onto your Internal Career Site $) to apply for this job.At Kite, we empower our leaders to step up, share ideas, listen, learn, and lead. We're welcoming bright, diverse, and imaginative minds; we're nurturing them to foster an environment of inclusion and growth where innovation is encouraged. We...


  • Santa Monica, California, United States Neogene Therapeutics Full time

    Pushing the frontier of solid cancer therapy, Neogene Therapeutics is a global, clinical stage biotechnology company built on the premise of innovation and novel paradigm-changing science. Using tumor mutation profiles to engineer fully individualized T cell therapies, Neogene is bringing new hope to address the current limitations of treatments available...


  • Santa Monica, California, United States Neogene Therapeutics Full time

    Pushing the frontier of solid cancer therapy, Neogene Therapeutics is a global, clinical stage biotechnology company built on the premise of innovation and novel paradigm-changing science. Using tumor mutation profiles to engineer fully individualized T cell therapies, Neogene is bringing new hope to address the current limitations of treatments available...


  • Santa Monica, California, United States Lionsgate Full time

    Summary of PositionLionsgate is currently seeking a Director for the TV Production Finance group whose primary responsibilities includes financial project management of original series, pilots, and mini-series. This position will partner with the SVP of Television Finance and overall function.ResponsibilitiesSupport the fiscal management and administration...

  • Financial Analyst

    6 days ago


    Santa Monica, California, United States TEKsystems Full time

    Description:We're looking for a Financial Analyst to support a Revenue Strategy team for a major social media client. As a part of our team, you will work closely with the Small and Medium Business Sales Team to provide thoughtful analysis and insights that will help the business make informed decisions that aim to maximize revenue generation efforts. This...


  • Santa Monica, California, United States Neogene Therapeutics Full time

    Pushing the frontier of solid cancer therapy, Neogene Therapeutics is a global, clinical stage biotechnology company built on the premise of innovation and novel paradigm-changing science. Using tumor mutation profiles to engineer fully individualized T cell therapies, Neogene is bringing new hope to address the current limitations of treatments available...

  • Accounting Manager

    2 months ago


    Santa Monica, California, United States World Surf League Full time

    The Accounting Manager serves as a key member of the Finance Team assisting the growing department and reporting into the Controller, Director of Accounting. This role will have a focus in Regional Reporting and will act as the liaison with all Regional offices to ensure proper subsidiary reporting. This role will also have a focus in Revenue Accounting and...

  • Office Manager

    6 days ago


    Santa Monica, California, United States Growing Place Full time

    The Office Manager is responsible for ensuring a welcoming environment for all who engage with Growing Place and providing all the services necessary to carry out effective school operations. This position supports the administrative team in carrying out the GP mission. The role requires the candidate to be professional, have excellent written and verbal...


  • Santa Monica, California, United States Gilead Sciences, Inc. Full time

    For Current Kite Pharma Employees and Contractors:Please log onto your Internal Career Site $) to apply for this job.At Kite, we empower our leaders to step up, share ideas, listen, learn, and lead. We're welcoming bright, diverse, and imaginative minds; we're nurturing them to foster an environment of inclusion and growth where innovation is encouraged. We...


  • Santa Monica, California, United States Promenade Full time

    What we are looking forPromenade, formerly known only as BloomNation, is looking for a Full-Cycle Account Executive to help us grow We are looking for a competitive, coachable, and incredibly tenacious sales executive who is not only a true sales professional, but someone who can bring unique value to our rapidly growing team.As a results-driven sales...


  • Santa Monica, California, United States New Roads School Full time

    Job Title : Spectrum Program Coordinator Job Status: Full-Time. Non-Exempt Reports to : Spectrum Program Director Hourly rate range: $28-$30 JOB SUMMARY New Roads School provides an inspired college preparatory program from which an authentically diverse student population, mirroring the rich diversity of Los Angeles, develops a personal...

  • Lead Teacher

    6 days ago


    Santa Monica, California, United States Growing Place Full time

    The Lead Teacher in our high-quality Reggio-inspired, social constructivist program plays a pivotal role in upholding the practices of Growing Place (GP) by provide a nurturing, engaging, and developmentally appropriate learning environment for young children and families and supporting the teaching team. The candidate oversees the classroom operations and...


  • Santa Rosa, California, United States Department Of Veterans Affairs Full time

    SummaryThis position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five...