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FO - Area Director/District Manager

2 months ago

Gilbert, United States Del Taco Full time

FO - Area Director/District Manager

Gilbert, AZ, USA Req #3766 Tuesday, April 16, 2024

POSITIONSUMMARY

JobTitle:District Manager

Classification:FullTime,Exempt

Department:Operations

ReportsTo:DirectorofOperations

PositionSummary

Reporting to the Director of Operation, The District Manager is responsible for growing the value of Multiple Del Taco’s assets (a group of restaurants, the brand, its guests, and team members). This willbeachievedprincipallybyincreasingprofitandtraffic.Todoso,a District Manager’sprimary focusisonselecting,developing,andleadingstoreManagementteamstoconsistentlyachieve and exceed all expected results.

EssentialJobFunctions

OUTCOMESANDRESPONSIBILITIES

PERFORMANCEMEASURES

FinancialGoal:

Achieveplannedfinancialresultsthroughtopline sales, effective cost management andreturnson our investment.

EBITDA/OperatingProfit

MarginManagement(PLVandLabor)toTarget Guest Retention

SalesTrends/Comps

Guests:

DelivertheDelTacobrandexperience/standard toeveryguestineveryrestaurant,buildingguest loyalty, sales and market share through memorable experiences.

Ensurethatfacilitiesalways meet our non-negotiable standards for all guests and team members.

Traffic/Growth

CheckAverage/Growth TopLineSalesGrowth

CommentScores/GEMResults Speed with Service

AuditResults/BrandExecution

OurTeam:

Build and sustain restaurant teams that consistently and absolutely execute our non- negotiablestandardsbydevelopingcapability, passion, accountability, and pride.

Turnover/StaffingGuidelines GEM Results

GMChurn%

Retention(TBD)

ManagementTalent:

Develop the quality and quantity of talent (particularlyGeneral Managers andShift Leader we need to effectively operate our current restaurantsas we continue to plan out our Growth and Development strategy.

TurnoverReports

InternalPromotions/PeopleDevelopment

GEMResults(arewemakingtheDelDifferencewith Every Guest, Every Time?)

%Fullystaffedwithcertified&capableGMs

%Fullystaffedwithcertified&capableShiftLeader

%Readynowbenchstrengthtomeetforecasted needs

DECISIONRESPONSIBILITY:

DecisionsMade

DecisionsInitiated

DecisionswithParticipation

·Managementselection

·Wagerateswithinlegaland Del Taco Standards

·LocalRestaurantMarketing Initiatives (within toolkit)

·Selectionoflocalvendors (gardeners,maintenance)

·EmergencyMaintenance priorities

·GeneralManagerselection, termination, pay, discipline, performance management

·IncrementalCapital expenditures

·Actionstoaddresslegal, risk management and compliance issues.

·Openinghourchangesto optimize restaurant performance

·AnnualBudget(future)

·AnnualCapitalPlanning(new)

·TrainingRestaurantsand Managers

·LocalMarketMarketing decisions

·R&MVendorSelectionand management (new)

·Annual real estate planning decisions(Newrestaurantsite

selectionandclosures)

SUPERVISION

Direct:GeneralManagers

Indirect:AssistantGeneralManagers Shift Managers

Team Leaders TeamMembers

KNOWLEDGE,SKILLS&EXPERIENCE

·3-5years’experienceasaDelTacoGeneralManager and/oratleast3-5yearsmulti- unit restaurant management experience in other food service concepts

·Highschooldiplomaand/orcollegepreferred.

·ValidDriver’sLicenseandproofofinsurance

·Workingknowledgeofpersonalcomputersandrelatedsoftware(MicrosoftOutlook, Word, Excel, PowerPoint)

·Abilitytohire,trainanddevelopstrongteamstooperateandgrowtheBrand

·AbilitytocreateandfosteracohesiveAreateaminanempoweredenvironment

·EntrustGeneral Managersto effectivelymanageand operatetherestaurant with limited supervisionanddemonstrateorganization,planning,delegation,teaching,andcoaching skills.

·AbilitytomaintainOperationalExcellenceandBrandIntegrityandcontinuetoleaninto the business

·PartnerwithFranchiseestogrowthebusinessasan“aligned”teamtoleverageall resources

·Abilityanddesiretoparticipateandleadcross-functionalteamstoimproveoperational efficiencies/capabilities

·Excellentoralandwrittencommunicationskills

·Goodinterpersonalskillstoeffectivelycommunicatewithadiversegroupof people, restaurant management, area management, and all levels of corporate personnel.

·Detail,resultanddeadlineorientedwithprofessionaldemeanor

·Independentself-starterwithacan-doattitude

·Flexibleandabilitytoadapttorapidlychangingpriorities

·Willingnesstolearnandtakeonnewassignments

·Strongorganizationalskills

PHYSICALREQUIREMENTS/ENVIRONMENT/WORKINGCONDITIONS

·OfficeandRestaurantenvironment.Extendedperiodsofstanding,sitting,typingand looking at a computer screen.May also require some reaching, bending, and lifting.

·Abilitytotraveltorestaurantlocationswithinassignedareaandsomeovernighttravel.

BEHAVIORALCOMPETENCIES-LEADERSHIP

BusinessKnowledge

Understands and uses economic, financial, market, and internal data to accurately diagnose business strengths and weaknesses in order to identify key issues and develop suitable strategies and plans.Knows the dynamics of how our business makes money andcreatesvalue.Coachesandteachesothersonvaluecreation and the vision for the future.

Relentless Focus/Drive for Results

Establishes specific, measurable goals, and pursues them relentlessly.Movesquicklyonimprovementopportunitiesand potentialobstacles.Leads selfandotherstoactwithpurpose, focus, and speed.

Staffing and Developing Team Members

Attracts, develops, and retains talented people. Creates an environment that encourages people to reach their highest potentialandpreparestheorganizationtomeetfuturechallenges.

Execution and Productivity

Translates strategy into operational reality. Breaks down strategies and business plans into key tasks and identifies accountabilities. Aligns communication, people, culture,

resources,systems,processes,standards,andmeasuresto ensure effective implementation and delivery of results.

Self/InterpersonalAwareness

Knows own strengths, weaknesses, opportunities, and limits. Seeks feedback, gains insights from mistakes, and is open to criticism.Understandsotherpeople,hearswhatisimportantto them, and asks questions to understand their perspective.

CreatingAccountability/Identification of Business Opportunities and Risks

Holdsindividualsandteamsaccountablefordeliveringresultsand highstandards of performance.Visiblyandpowerfullyrecognizes and rewards excellent performance.Quickly and effectively addresses poor performance and failure to execute to our

standards. Has the ability to identify opportunities and risks within the business that helps develop VISION for the direction of the business.

TeamLeadership/Teamwork

Develops people into teams, creates strong commitment, and a senseofsharedpurpose.Definessuccessintermsofthewhole

teamandinspiresconfidencebysupportingtheteam’sgoalsin words and actions.

Coaching/Teaching/Developing People

Provides timelycoaching, guidance, and feedback to help others excel on the job and meet key accountabilities. Plans and supportsthedevelopmentofskillsandabilitiessothatindividuals can fulfill current and future responsibilities effectively.

CreatingInclusion/Valuing Diversity

Seeksout,welcomes,andleveragesthecapabilitiesandideasof all individuals. Recognizes the value of their perspectives and

workseffectivelywithindividualsofdiversestyles,abilities,and motivations.

LeadershipCourage

Is an outspoken and effective advocate for change. Communicates the need for change and includes everyone involved in defining, planning, and executing change.Stands up fortherightthingtodo—especiallywhenitmayseem veryhardto do so.

CommunicatingwithImpact

Listensforwhatisimportanttootherssoothersknowtheyhave been heard. Expresses thoughts, feelings, and ideas in a clear, succinct, and compelling manner, in both individual and group situations.Adjustslanguagetocaptureandholdtheattentionof

theiraudience.

OptimizingResourcesandBudget

Acts to maximize cost-effectiveness and sets an example of fiscal responsibility and efficiency for others to follow.Manages expensesandbudgetstoestablishedstandardsandexpectations.

LIMITATIONSANDDISCLAIMER

The above job description is meant to describe the general nature and level of work being performed;itisnotintendedtobeconstruedasanexhaustivelistof allresponsibilities,duties and skills required for the position.

Alljobrequirementsaresubjecttopossiblemodificationtoreasonablyaccommodateindividuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Thisjobdescriptioninnowaystatesorimpliesthatthesearetheonlydutiestobeperformedby the employee occupying this position.Employeeswill be requiredtofollow anyotherjob-related instructions and to perform other job-related duties requested by their Manager in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To performthisjobsuccessfully,theemployeemustpossesstheabilitiesoraptitudestoperform each duty proficiently. Continued employment remains on an “at-will” basis.

DelTacoisfullycommittedtoEqualEmploymentOpportunityandtoattracting,retaining,developingand promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federalor state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

Other details

Job Family FRANCHISE GROUPS Pay Type Salary Gilbert, AZ, USA Share this job:

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