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FO - Area Director/District Manager

3 months ago

Gilbert, United States Del Taco Full time

Reporting to the Director of Operation, The District Manager is responsible for growing the value of Multiple Del Taco’s assets (a group of restaurants, the brand, its guests, and team members). This willbeachievedprincipallybyincreasingprofitandtraffic.Todoso,a District Manager’sprimary focusisonselecting,developing,andleadingstoreManagementteamstoconsistentlyachieve and exceed all expected results. EssentialJob Functions OUTCOMESAND RESPONSIBILITIES PERFORMANCE MEASURES Achieveplannedfinancialresultsthroughtopline sales, effective cost management andreturnson our investment. EBITDA/Operating Profit MarginManagement(PLVandLabor)toTarget Guest Retention Guests: DelivertheDelTacobrandexperience/standard toeveryguestineveryrestaurant,buildingguest loyalty, sales and market share through memorable experiences. Ensurethatfacilitiesalways meet our non-negotiable standards for all guests and team members. Traffic/Growth CommentScores/GEMResults Speed with Service AuditResults/Brand Execution Our Team: Build and sustain restaurant teams that consistently and absolutely execute our non- negotiablestandardsbydevelopingcapability, passion, accountability, and pride. GMChurn % Retention (TBD) Management Talent: Develop the quality and quantity of talent (particularlyGeneral Managers andShift Leader we need to effectively operate our current restaurantsas we continue to plan out our Growth and Development strategy. Turnover Reports InternalPromotions/People Development GEMResults(arewemakingtheDelDifferencewith Every Guest, Every Time?) %Fullystaffedwithcertified&capable GMs %Fullystaffedwithcertified&capableShift Leader DECISION RESPONSIBILITY: Decisions Made Decisions Initiated Decisionswith Participation · Wagerateswithinlegaland Del Taco Standards · LocalRestaurantMarketing Initiatives (within toolkit) · EmergencyMaintenance priorities · GeneralManagerselection, termination, pay, discipline, performance management · Actionstoaddresslegal, risk management and compliance issues. · Openinghourchangesto optimize restaurant performance · AnnualBudget (future) · TrainingRestaurantsand Managers · R&MVendorSelectionand management (new) selectionand closures) SUPERVISION Direct: General Managers Indirect: AssistantGeneralManagers Shift Managers KNOWLEDGE,SKILLS& EXPERIENCE · 3-5years’experienceasaDelTacoGeneralManager and/oratleast3-5yearsmulti- unit restaurant management experience in other food service concepts · Workingknowledgeofpersonalcomputersandrelatedsoftware(MicrosoftOutlook, Word, Excel, PowerPoint) · EntrustGeneral Managersto effectivelymanageand operatetherestaurant with limited supervisionanddemonstrateorganization,planning,delegation,teaching,andcoaching skills. · AbilitytomaintainOperationalExcellenceandBrandIntegrityandcontinuetoleaninto the business · PartnerwithFranchiseestogrowthebusinessasan“aligned”teamtoleverageall resources · Abilityanddesiretoparticipateandleadcross-functionalteamstoimproveoperational efficiencies/capabilities · Excellentoralandwrittencommunication skills · Goodinterpersonalskillstoeffectivelycommunicatewithadiversegroupof people, restaurant management, area management, and all levels of corporate personnel. · Detail,resultanddeadlineorientedwithprofessional demeanor · Independentself-starterwithacan-do attitude · Flexibleandabilitytoadapttorapidlychanging priorities · Willingnesstolearnandtakeonnew assignments PHYSICALREQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS · OfficeandRestaurantenvironment.Extendedperiodsofstanding,sitting,typingand looking at a computer screen.May also require some reaching, bending, and lifting. · Abilitytotraveltorestaurantlocationswithinassignedareaandsomeovernight travel. BEHAVIORALCOMPETENCIES- LEADERSHIP Business Knowledge Understands and uses economic, financial, market, and internal data to accurately diagnose business strengths and weaknesses in order to identify key issues and develop suitable strategies and plans.Knows the dynamics of how our business makes money andcreatesvalue.Coachesandteachesothersonvaluecreation and the vision for the future. Relentless Focus/Drive for Results Establishes specific, measurable goals, and pursues them relentlessly.Movesquicklyonimprovementopportunitiesand potentialobstacles.Leads selfandotherstoactwithpurpose, focus, and speed. Staffing and Developing Team Members Attracts, develops, and retains talented people. Creates an environment that encourages people to reach their highest potentialandpreparestheorganizationtomeetfuturechallenges. Execution and Productivity Translates strategy into operational reality. Breaks down strategies and business plans into key tasks and identifies accountabilities. Aligns communication, people, culture, resources,systems,processes,standards,andmeasuresto ensure effective implementation and delivery of results. Knows own strengths, weaknesses, opportunities, and limits. Seeks feedback, gains insights from mistakes, and is open to criticism.Understandsotherpeople,hearswhatisimportantto them, and asks questions to understand their perspective. Creating Accountability/Identification of Business Opportunities and Risks Holdsindividualsandteamsaccountablefordeliveringresultsand highstandards of performance.Visiblyandpowerfullyrecognizes and rewards excellent performance.Quickly and effectively addresses poor performance and failure to execute to our standards. Has the ability to identify opportunities and risks within the business that helps develop VISION for the direction of the business. Team Leadership/Teamwork Develops people into teams, creates strong commitment, and a senseofsharedpurpose.Definessuccessintermsofthewhole teamandinspiresconfidencebysupportingtheteam’sgoalsin words and actions. Coaching/Teaching/Developing People Provides timelycoaching, guidance, and feedback to help others excel on the job and meet key accountabilities. Plans and supportsthedevelopmentofskillsandabilitiessothatindividuals can fulfill current and future responsibilities effectively. Seeksout,welcomes,andleveragesthecapabilitiesandideasof all individuals. Recognizes the value of their perspectives and workseffectivelywithindividualsofdiversestyles,abilities,and motivations. Leadership Courage Is an outspoken and effective advocate for change. Communicates the need for change and includes everyone involved in defining, planning, and executing change.Stands up fortherightthingtodo—especiallywhenitmayseem veryhardto do so. Communicatingwith Impact Listensforwhatisimportanttootherssoothersknowtheyhave been heard. Expresses thoughts, feelings, and ideas in a clear, succinct, and compelling manner, in both individual and group situations.Adjustslanguagetocaptureandholdtheattentionof their audience. Acts to maximize cost-effectiveness and sets an example of fiscal responsibility and efficiency for others to follow.Manages expensesandbudgetstoestablishedstandardsandexpectations. LIMITATIONSAND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed;itisnotintendedtobeconstruedasanexhaustivelistof allresponsibilities,duties and skills required for the position. Alljobrequirementsaresubjecttopossiblemodificationtoreasonablyaccommodateindividuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Thisjobdescriptioninnowaystatesorimpliesthatthesearetheonlydutiestobeperformedby the employee occupying this position.Employeeswill be requiredtofollow anyotherjob-related instructions and to perform other job-related duties requested by their Manager in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To performthisjobsuccessfully,theemployeemustpossesstheabilitiesoraptitudestoperform each duty proficiently. Continued employment remains on an “at-will” basis. DelTacoisfullycommittedtoEqualEmploymentOpportunityandtoattracting,retaining,developingand promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federalor state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. #J-18808-Ljbffr