Vendor Management Analyst I
3 weeks ago
If you possess strong public speaking skills, react well under pressure, and have flexibility to travel than this role is perfect for you
As a Vendor Management Analyst I within JPMorgan Chase & Co., you will be tasked with representing Chase in various litigation proceedings, which may include depositions, trials, mediations, arbitrations, or other hearings. This can involve both in-person and remote appearances. Your role is crucial in collections litigation cases, where you will facilitate the preparation of necessary materials for appearances and collaborate with business, internal, and external legal partners to establish clear responsibilities and deadlines.
Job responsibilities
Facilitate the preparation of materials needed for appearances, collaborate with the business, internal and external legal partners to establish clear responsibilities and deadlines Escalate case-related issues to management and JPMC legal partners in a timely manner Incorporate technical and functional knowledge to guide independent thought and action Adhere to the risk and control agenda for the department Assist in the identification/escalation of system and process related issues and improvement opportunities Testify at litigation proceedings in a clear and concise manner Arrange personal travel to appear in-person and adhere to travel and expense policiesRequired qualifications, capabilities and skills
Bachelor’s Degree 3 + years of business operations experience (collections, process management or financial services industry) 3 + years in a call center environment and/or specialty /non-phone units Knowledge of and experience with litigation and legal processes Demonstrated experience with conflict resolutionPreferred qualifications, capabilities and skills
Knowledge of internal JPMC systems, such as ICP, C3 and DTS Proficient in organizational, time management, and follow-up skills-
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