Accounting Assistant, Accounts Payable
Found in: Talent US C2 - 2 weeks ago
Time Type:
Full TimeThe AP Accounting Assistant is responsible for actively contributing to the North America Shared Services Department and is accountable for a variety of functions, respond to a high volume of Customer Service inquiries, providing requested information and resolving issues that prevent invoice payment. Use SAP to research outstanding invoices and determine reason for non-payment and/or provide status of payment. Whenever possible, determine root cause of problems for long term solutions. This position ensures that the Company maintains strong vendor relations, complies with, and enforce internal controls and service level agreements (SLA) set forth by the Company while safeguarding confidential information. .
Duties and Responsibilities
Prioritize, research, and write responses for a high volume of AP inquiries created by suppliers and employees in operations. Review past due invoice lists provided by vendors to ensure that all invoices are accounted for and to determine the reasons for non-payment Manually post past due invoices in SAP as necessary and reverse invoices incorrectly entered, repost correctly Escalate issues to management when necessary. Display a strong commitment to providing excellent customer service, including resolving issues timely and influencing the resolution of issues when responsibility falls outside of Payables. Supports accounting reporting activities, including track, monitor and review aging reports and reconcile AP sub-ledger. Manages customer vendor relations and ensure vendor compliance. Reconciliation of vendor statement of accounts for multiple vendors. Provides accounting assistance to operations staff; responds to accounts payable questions/concerns to meet business needs. Assists with other projects as needed and performs other responsibilities as assigned by the AP Manager.Educational background / Work experience
Associates Degree in accounting or finance and/or a minimum of 2 years of experience in customer service and/or AP function. Possess strong interpersonal skills for interacting with vendors, operations, and upper management. Good planning and organizational skills to balance and prioritize work. Experience in a shared services environment is a plus. Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Excellent communication skills Ability to multi-task, prioritize, manage time effectively, manage competing demands and adapt to frequent changes Computer Skills include Microsoft Office Suite, Outlook, Advanced Excel (Pivot Tables and V-Lookup) and SAP knowledge is a plusAt Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause
For this position, the expected base pay is: $22.50 - $30.50 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
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