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Kitchen Operations Director

3 months ago


Ankeny, United States Chick-fil-A Full time

Chick-fil-A is a family business that first began in 1946 at the Dwarf Grill in Hapeville, Georgia. Truett Cathy, the founder of Chick-fil-A, began his entrepreneurial journey as a young boy by selling Coca-Cola bottles to his neighbors for a small profit. Truett and his brother Ben opened the Dwarf Grill in 1946 - a 24 hour, 6 day a week restaurant close to the airport. In 1967, after years of perfecting the Chick-fil-A Sandwich, Truett opened the first Chick-fil-A Restaurant in Greenbriar Mall in Atlanta. Chick-fil-A in Ankeny, Iowa, opened in September of 2014. We look forward to serving our community for many years to come with excellence in our customer service and food products.

 

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Fresh squeezed lemon juice is delivered fresh to our restaurant throughout the week and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. We take care in all aspects of our business.


Description: Are you a leader of leaders? We are looking for a senior level Kitchen Director, who will be responsible for overseeing our kitchen leadership team and operations. You will be responsible for overseeing daily operations, coaching kitchen leaders, and guiding the team to meet performance goals in speed of service, quality, and food safety. 


Responsibilities include:

  • Monitoring and ensuring the team is meeting food safety and quality standards.
  • Holding the leadership team accountable to daily safety assessments, log books.
  • Setting and ensuring your team meets quarterly thematic goals.
  • Watching kitchen expenses to ensure our costs are in line.
  • Maintaining a positive working environment and treating all employees with respect while providing them with direction and feedback.
  • Ability to effectively troubleshoot, problem solve, and make quick decisions on a daily basis.
  • Coaching and developing team members and team leaders.
  • Dealing with policy/procedure violations.
  • Managing inventory and facilities.
  • Our short-term need is to help develop the back of house leadership team for more effective production
  • Our ongoing long-term vision is for quality and food safety audits, systems, and ensuring every leader does audits
  • Responsible for improving quality metrics


Benefits:

  • Uniforms provided
  • Paid employee meal when working, meal discount family/employee
  • Opportunity for leadership development
  • Health insurance
  • Dental and vision insurance
  • Matching 401K
  • End of year bonuses
  • Paid time off
  • Flexible schedule
  • Sundays off
Experience in restaurant kitchen management/leadership * Experience with Chick-fil-A preferred but not required * Hard working, positive attitude, honest, friendly, team-oriented * Proven leadership skills * Ability to be on feet for long periods of time and lift up to 30 pounds * Basic computer competency * Fluent in English and Spanish strongly preferred * Must live in or near Ankeny, Iowa or be willing to relocate * Must have open availability, including evenings and Saturdays