Customer Service Representative

1 week ago

Concord, United States Mr. Appliance Full time

Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community?


If so, we are looking for you Mr. Appliance is a World Class customer service company who happens to excel at repairing appliances. We are looking for Customer Service Representatives for our office. Apply today


If you value working with people you actually like, having fun while you work, and protecting your free time, this is the place for you. You’ll enjoy working with our office team. Oh, and did we mention… no nights or weekends


We’ll also give you the ongoing training that you’ll need. You don’t even have to know how to fix appliances


Your Responsibilities as a Customer Service Representative

As Customer Service Representative, you are the key component in providing excellent customer service by creating World Class customer service experiences for customers with broken appliances.


Here are your primary responsibilities:

· Answer incoming calls and empathize with the customer.

· Respond to customer emails.

· Schedule in-home service appointments with one of our trained Appliance Repair Technicians.

· Effectively communicate with the customer to ensure they understand the appointment time and services needed.

· Order and receive parts to ensure efficient use of company materials.

· Enter data into the company software


To Succeed in this Role as a Customer Service Representative, Here’s What You Need:

Exceptional Customer Service: In this role, you are the voice of the company. You get to demonstrate your ability to deliver a great customer experience, showing empathy toward the customer. You are there to schedule repair appointments so they can get back to running an efficient household.


Problem Solving: This role requires critical thinking skills and the ability to problem solve. This ensures that our customers are satisfied, and the job gets scheduled and fixed correctly, the first time.


Efficiency: In order to respond to all of our customer’s needs for the day, you’ll need to be efficient with your time and able to excel in a fast-paced office environment.


Punctuality and Reliability: Our customers are anxiously waiting for your help To deliver a great experience, you need to be available and show up on time.


Pride in the Details: If you value attention to detail in completing customer information and reports, you’ll fit right in.


Job Requirements

The following are the minimum requirements to be considered for the Customer Service Representative position.

· High school diploma or equivalent

· Good telephone communication skills

· Basic computer and data entry skills


Previous office experience is a plus


Benefits & Pay

The pay range for this position is $16.00 to $20.00 per hour, depending on your experience.


What we have to offer:

· No nights or weekends: We value having a solid work-life balance. We work to make a living, without being overworked.

· Benefits: Health, Dental, and Vision benefits are offered after 90 days of employment.

· PTO: paid time off of up to 14days per year

· Fun Team Environment: We stand by our culture and build our team with people that love what they do.

If you enjoy taking care of the customer, are awesome at problem solving, and want to work in an office environment, a career at Mr. Appliance as Customer Service Representative could be your future


Apply today

  • Customer Service Representative

    1 week ago

    Concord, United States NGM Marketing Full time

    Job DescriptionJob DescriptionLike the hospitality industry, the primary purpose of the Customer Service Representative is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client’s customers. As a Customer Service Representative, you will discover the value of personal interactions through hospitality...

  • Customer Service Representative

    2 weeks ago

    Concord, United States U-Haul Full time

    **Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Service Representative

    4 weeks ago

    Concord, United States Raven Ridge LLC Full time

    Job DescriptionJob DescriptionWe are seeking a dedicated and friendly Customer Service representative. This is a permanent direct hire position on site in Concord, NH. As a Customer Service representative, you will be the first point of contact for our clients, providing exceptional service and ensuring their needs are met. This role offers a valuable...

  • Customer Service Representative

    2 weeks ago

    Concord, United States Raven Ridge LLC Full time

    Job DescriptionJob DescriptionWe are seeking a dedicated and friendly Customer Service representative. This is a permanent direct hire position on site in Concord, NH. As a Customer Service representative, you will be the first point of contact for our clients, providing exceptional service and ensuring their needs are met. This role offers a valuable...

  • Customer Service Representative

    2 weeks ago

    Concord, New Hampshire, United States Circle K Full time

    Store : 190 Pleasant St, Concord, New Hampshire 03301Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Customer Service Representative

    2 weeks ago

    Concord, New Hampshire, United States Circle K Full time

    Store : 231 Louden Rd, Concord, New Hampshire 03301Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Customer Service Representative

    3 weeks ago

    Concord, New Hampshire, United States Circle K Full time

    Store : 190 Pleasant St, Concord, New Hampshire 03301Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Customer Service Representative

    3 weeks ago

    Concord, New Hampshire, United States Circle K Full time

    Store : 231 Louden Rd, Concord, New Hampshire 03301Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Customer Service Representative

    3 weeks ago

    Concord, United States U-Haul Full time

    Location: 29 Stickney Ave, Concord, New Hampshire 03301 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative

    3 weeks ago

    Concord, United States U-Haul Full time

    Location: 29 Stickney Ave, Concord, New Hampshire 03301 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    2 weeks ago

    Concord, United States U-Haul Full time

    Location: 29 Stickney Ave, Concord, New Hampshire 03301 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    2 weeks ago

    Concord, United States American Indemnity Full time

    If you are looking for an opportunity to provide exceptional customer service and work in a dynamic growing agency, we should talk. As a Client Service Representative, you will work closely with the agent to provide a positive client experience. Your expert communication skill will play an integral role in discussions surrounding policies, payments,...

  • Customer Service Representative

    2 weeks ago

    Concord, United States American National Insurance Company Full time

    If you are looking for an opportunity to provide exceptional customer service and work in a dynamic growing agency, we should talk.As a Client Service Representative, you will work closely with the agent to provide a positive client experience. Your expert communication skill will play an integral role in discussions surrounding policies, payments,...

  • Customer Service Representative

    2 weeks ago

    Concord, United States American National Insurance Company Full time

    If you are looking for an opportunity to provide exceptional customer service and work in a dynamic growing agency, we should talk.As a Client Service Representative, you will work closely with the agent to provide a positive client experience. Your expert communication skill will play an integral role in discussions surrounding policies, payments,...

  • Customer Service Representative

    11 hours ago

    Concord, United States State Farm Agency - Concord, NC Full time

    Job DescriptionJob DescriptionState Farm Agency located in Concord, NC is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent.Insurance experience is not required, we will train the right person with the right skill...

  • Customer Service Representative

    3 weeks ago

    Concord, United States Eastern Propane Full time

    Job DescriptionJob DescriptionEastern Propane & Oil is Hiring a Customer Service Representative for our office in Loudon, NH! Voted as one of New Hampshire's "BEST PLACES TO WORK" in the Manchester Radio Group's #bestofthe603!Platinum level status for Veteran friendly employers Why choose Eastern for your Career?Our Company CultureExtensive Benefits...

  • Customer Service Representative

    4 weeks ago

    Concord, United States Eastern Propane Full time

    Job DescriptionJob DescriptionEastern Propane & Oil is Hiring a Customer Service Representative for our office in Loudon, NH! Voted as one of New Hampshire's "BEST PLACES TO WORK" in the Manchester Radio Group's #bestofthe603!Platinum level status for Veteran friendly employers Why choose Eastern for your Career?Our Company CultureExtensive Benefits...

  • Customer Service Representative

    2 weeks ago

    Concord, United States Eastern Propane Full time

    Job DescriptionJob DescriptionEastern Propane & Oil is Hiring a Customer Service Representative for our office in Loudon, NH! Voted as one of New Hampshire's "BEST PLACES TO WORK" in the Manchester Radio Group's #bestofthe603!Platinum level status for Veteran friendly employers Why choose Eastern for your Career?Our Company CultureExtensive Benefits...

  • Customer Service Representative

    2 weeks ago

    Concord, United States Eastern Propane Full time

    Job DescriptionJob DescriptionEastern Propane & Oil is Hiring a Customer Service Representative for our office in Loudon, NH! Voted as one of New Hampshire's "BEST PLACES TO WORK" in the Manchester Radio Group's #bestofthe603!Platinum level status for Veteran friendly employers Why choose Eastern for your Career?Our Company CultureExtensive Benefits...

  • Customer Service and Sales Representative

    2 months ago

    Concord, United States Siege Consulting Group Full time

    Job DescriptionJob DescriptionSiege Consulting Group is actively hiring for our customer service and sales department and are looking for individuals who are driven and eager to grow to join our team. The customer service and sales representative attracts potential customers by answering product and service questions; suggesting information about other...