Market Production Systems Expert
Found in: Talent US C2 - 3 weeks ago
Konica Minolta currently has an exciting opportunity for a Market Production Systems Expert
The technician will be responsible for installation, on-site repair and maintenance of our analog and digital copiers, facsimiles, multifunctional and connected digital products.
Responsibilities
Regional and market technical reviews and team meeting/webinars. Monthly review of product and technician performance within assigned products. Coaching and providing training to team members. Difficult problem resolution, directly and indirectly Pre-Sales SupportAssist with prospects and proposals.Initiate new business Post Sales Customer SupportComplex problem resolution, customer requirements and troubleshooting of end-user workflows. Seeks to maximize PP product performance, cost and quality Complex Network installs of MFPs and solutions and advanced troubleshooting
Qualifications
3-5+ years experience High School - Degrees preferred or equivalent CompTIA A+ Certification CompTIA Net+ Certification CompTIA CDIA+ Certification Microsoft MCP or MCITP Certification or equivalent experience Market advocate and technical expert Good understanding of solutions portfolio, user level application knowledge, strong knowledge of PP solutions Superior working knowledge of color, mono production systems Expert knowledge of calibration, and RIP configurations, Fiery, creo Excellent verbal and written, mentoring and coaching Travel within assigned territory, 50% out of territory work
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