Customer Service Associate/Front Desk-Casual Call
3 weeks ago
CORE VALUES
Invested in Serving
Devoted to positively impacting our communities
Better Together
Inspire unity by promoting collaboration, trust and respect
Create Progress
Encourage growth through innovation to advance and succeed
Support Through Compassion
Prioritize one another through communication, inclusion and transparency to bolster our community
Position Purpose
Reporting to the Airport Operations Supervisor, the Office Assistant performs general administration support functions, customer service support including tasks related to aircraft FBO operations and receptionist duties.
Key Responsibilities
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Education/Certifications/Experience Requirements
High school graduate or ’s license Or, any equivalent combination of education and experience which provide the necessary knowledge, skills, and abilities
Required or Preferred Skills
Knowledge of and demonstrated ability to conform to goals, policies, and procedures of the Department as well as the Outagamie county Work Rules and Terms of Employment. TSA background security checks and other testing as required Ability to organize work. Must be comfortable working early morning, day, and nights and in all-weather conditions Ability to work without direct management supervision Knowledge of Airport and department goals, policies and procedures. Knowledge of and demonstrated skill in performing general clerical duties. Ability to handle simultaneous calls on multi-line phone systems Knowledge of general office equipment such as photocopy, fax machines, multi-line telephone and calculator. Demonstrated ability to comply with appropriate safety regulations. Ability to effectively use computer software utilized by the department. Ability to effectively communicate in English and understand and follow written and oral instructions. Ability to maintain strict confidentiality. Ability to work semi-independently making sound decisions using good judgment. Ability to effectively use tact and diplomacy with staff, co-workers, tenants, and the general public. Demonstrated reliability in attendance and flexibility to work hours.PHYSICAL REQUIREMENTS:
Standing and walking for extended periods of time Good eye-hand coordination with good peripheral vision
OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.
Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting:
OUTAGAMIE COUNTY IS AN EQUAL-OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.
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Appleton, United States Outagamie County, WI Full timeReporting to the Airport Operations Supervisor, the Office Assistant performs general administration support functions, customer service support including tasks related to aircraft FBO operations and receptionist duties.The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required...
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