Field Technical Support Representative

4 weeks ago


Kalamazoo, United States ApTask Full time


Field Technical Support Representative

Location: Kalamazoo, MI

Contract



Who are we looking for?

  • A 3+ years experienced Field Technical Support representative.

Technical Skills:

  • Provides on-site client facing support; including installation, servicing, and repairing systems.
  • Quality checks operational status of system equipment before deployment.
  • Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
  • Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
  • Hardware/software installation, support and troubleshooting
  • Experience with Windows 10
  • Experience with MS Office and OS365
  • Configuring new PC’s/notebooks via SCCM imaging
  • Ticket management experience
  • iOS device familiarity.

Domain Skills:

  • Install applications which were installed on the old PC.

Process Skills:

  • Deliver new PC.
  • Replace old PC with new PC.
  • Install applications which were installed on the old PC.

Behavioral Skills:

  • Resolve technical issues of projects and Explore alternate designs
  • Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.
  • Effectively collaborates and communicates with the stakeholders and ensure client satisfaction
  • Train and coach members of project groups to ensure effective knowledge management activity.

Certification:

  • Education qualification: Bachelor's Degree or equivalent experience


  • Kalamazoo, United States IPS Corporation Full time

    Job Title**: Technical Support Representative** Business**: Diversified Products** Location**: Raybend - Kalamazoo** **About the Company**: IPS Corporation is a global, market-leading provider of solvent cements, adhesives, and specialized plumbing products. Founded in 1954 in Los Angeles, CA, IPS began by producing clear cements for laminating acrylic...


  • Kalamazoo, United States RAYBEND CO IPS Corporation Full time

    **About the Company**: IPS Corporation is a global, market-leading provider of solvent cements, adhesives, and specialized plumbing products. Founded in 1954 in Los Angeles, CA, IPS began by producing clear cements for laminating acrylic sheet for aircraft canopies. Today, IPS, with its three operating companies, has eight manufacturing plants and nine...


  • Kalamazoo, United States F&F Sales & In-Store Services, Inc. Full time

    **F&F Sales & In-Store Services** of Fond du Lac, WI is looking to hire a **part time Field Service Representative** to set a variety of products at popular retail stores. Are you looking for a **non-desk job** that’s not boring and offers diverse projects? Are you interested in creating your own schedule for **2-3 days** a week? Would you like to earn...


  • Kalamazoo, United States Stryker Full time

    Why customer service at Stryker?Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of needWe are...


  • Kalamazoo, United States Stryker Full time

    Why customer service at Stryker?Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of needWe are...


  • Kalamazoo, United States Pratt Burnerd America Full time

    **Responsibilities including but not limited to** - Field technical calls and assist customers with technical issues. - Assist sales department with technical assistance. - Oversee the evaluation, repair and calibration of lathe chucks, chucking cylinders and other components. - Quote repairs and contact customers. - Assist in engineering of new products and...


  • Kalamazoo, United States Pyramid Consulting Full time

    Immediate need for a talented Desktop Support. This is a 06+ Months contract opportunity with long-term potential and is located in Kalamazoo, MI (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-21905 Pay Range: $22 - $24/hour. Employee benefits include, but are not limited to, health insurance...


  • Kalamazoo, United States Pyramid Consulting Full time

    Immediate need for a talented Desktop Support. This is a 06+ Months contract opportunity with long-term potential and is located in Kalamazoo, MI (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-21905 Pay Range: $22 - $24/hour. Employee benefits include, but are not limited to, health insurance...


  • Kalamazoo, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented Desktop Support. This is a 06+ Months contract opportunity with long-term potential and is located in Kalamazoo, MI (Onsite). Please review the job description below and contact me ASAP if you are interested.  Job ID: 24-21905 Pay Range: $22 - $24/hour.  Employee benefits include, but are not limited to, health...


  • Kalamazoo, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented Desktop Support. This is a 06+ Months contract opportunity with long-term potential and is located in Kalamazoo, MI (Onsite). Please review the job description below and contact me ASAP if you are interested.  Job ID: 24-21905 Pay Range: $22 - $24/hour.  Employee benefits include, but are not limited to, health...


  • Kalamazoo, United States Nielsen Full time

    We provide our clients with the deepest understanding of audiences—and we can't do that without our Panel Recruitment and Field Operations teams. They work in-person to build important connections with current panelists, who provide the vital data that powers businesses, and recruit new panelists. What are some Field Sales Representative...


  • Kalamazoo, United States Stryker Full time

    Work Flexibility: Hybrid Position Description: As a Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Styker's Vocera solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, craft solutions, and deliver excellent customer service via...


  • Kalamazoo, United States eTeam Full time

    JD: This is a PC Refresh project: •Prepare AP built PCs for deployment •Office PC Deployment o Handout office PCs at central location(s) o Receive old PCs for further disposition •Manufacturing PCs o Deliver new PC o Replace old PC with new PC o Install applications which were installed on the old PC


  • Kalamazoo, United States eTeam Full time

    JD: This is a PC Refresh project: • Prepare AP built PCs for deployment • Office PC Deployment o Handout office PCs at central location(s) o Receive old PCs for further disposition • Manufacturing PCs o Deliver new PC o Replace old PC with new PC o Install applications which were installed on the old PC


  • Kalamazoo, United States Landscape Forms Full time

    **Currently seeking an IT Systems Support Specialist who enjoys building relationships and gets excited about supporting internal teams with exceptional customer service.** This position is responsible for providing technical assistance and support related computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates...

  • Field Sales Engineer

    2 weeks ago


    Kalamazoo, United States Bear VAI Technology Full time

    At **BearVAI**, our Field Sales Representatives are critical to our success and have executive-level visibility within the company, the companies we represent, and our customers. We are seeking a self-driven motivated professional to work directly with specific focus and growth accounts, managing all account engagements and strategies. It’s a great...


  • Kalamazoo, United States PRAB, Inc. Full time

    **FIELD SERVICE TECHNICIAN** Job Description Overview Field Service Technicians are responsible for the service of KMC Global customers and product lines. They perform preventive maintenance, site surveys, installations, modifications, equipment start-ups, provide training and re-training in the use of KMC Global equipment. This position reports to the...


  • Kalamazoo, United States PSG Global Solutions Careers Full time

    Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Technical Solutions Consultant, working in IT (excluding Telecommunication) industry in Kalamazoo. Key Responsibilities: Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues...


  • Kalamazoo, United States PSG Global Solutions Careers Full time

    Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Technical Solutions Consultant, working in IT (excluding Telecommunication) industry in Kalamazoo. Key Responsibilities: Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues...


  • Kalamazoo, Michigan, United States PSG Global Solutions Careers Full time

    Apply now and our proprietary system will quickly have you in front of a live recruiter.The OpportunityDescriptionWe're looking for a Technical Solutions Consultant , working in IT (excluding Telecommunication) industry in Kalamazoo . Key Responsibilities:Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues...